Metal Rolling Tray - Classic Medallion Since 1879
Description
Description
Zig-Zag Metal Rolling Tray - Classic Medallion Since 1879
A metal rolling tray gives you a flat, contained workspace for rolling. This Zig-Zag Classic Medallion tray has a smooth, glossy surface that keeps herbs from sticking, raised edges to catch loose material, and rounded corners that make it easy to sweep everything back to the centre. Available in three sizes so you can match it to your space and how much gear you like to spread out.
The small is roughly the size of a paperback book, good for keeping things minimal. The medium adds enough length and depth to comfortably hold papers, a grinder, and a filter tip pack alongside your work area. The large gives you a full spread with room for multiple accessories at once. All three sizes feature the classic Zig-Zag medallion graphic printed on the tray surface.
Specs
- Material: metal with glossy printed surface
- Small: 18 cm x 14 cm x 1.5 cm
- Medium: 27 cm x 16 cm x 2.5 cm
- Large: 34 cm x 27 cm x 2.7 cm
- Raised edges with rounded corners
- Design: Zig-Zag Classic Medallion "Since 1879"
Good to know
- The raised edges get taller as the tray size increases, from 1.5 cm on the small up to 2.7 cm on the large.
- The smooth, glossy surface wipes clean easily; a damp cloth is usually all you need.
- Rounded corners mean no sharp inside edges where material can get trapped.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Is the glossy surface a sticker or print, or is it built into the metal?
The graphic is printed directly onto the metal surface, not applied as a sticker. It sits under a glossy finish, so it holds up well to regular use and wipes clean easily with a damp cloth.
Does this tray come with a lid or magnetic cover, or is it just the tray?
This is just the tray on its own, no lid or magnetic cover included. If you want to keep things covered for travel or storage, you could always pair it with a separate magnetic tray cover sold by Zig-Zag or another brand. Feel free to reach out to our team if you need help finding a compatible lid.
Are any accessories included with the tray, or is it sold on its own?
The tray is sold on its own, so papers, grinders, tips, and other rolling supplies would need to be grabbed separately. That said, the medium and large sizes give you plenty of room to keep all of those accessories organized right on the tray while you roll.
Can I use this tray as a base for a rolling machine, or is it only meant for hand rolling?
The flat, smooth surface works well as a stable base for a rolling machine, and the raised edges will help contain any loose herb that spills off the sides during the process. Just make sure to pick a tray size that gives your rolling machine enough room; the medium or large would be your safest bet for most standard rollers.
How tall are the raised edges on each tray size?
The small tray has edges that are 1.5 cm tall, the medium comes in at 2.5 cm, and the large sits at 2.7 cm. So the bigger the tray, the taller the walls, which means more containment for your herbs and accessories as you size up.
Will herbs stick to the surface of this tray?
No, the glossy surface on this tray is designed to keep herbs from sticking, so you can easily sweep loose material back to the centre when you're rolling. A quick wipe with a damp cloth is all it takes to clean the surface between sessions.
How do I clean the Zig-Zag Classic Medallion Rolling Tray?
The glossy metal surface makes cleanup really simple. A damp cloth is usually all you need to wipe away any leftover herbs or residue, and the rounded corners mean nothing gets trapped in hard-to-reach edges.
Can the printed medallion graphic wear off or fade over time with regular cleaning?
The graphic is printed onto the glossy metal surface, so sticking with gentle cleaning (a damp cloth and a quick wipe) will help it last. Abrasive cleaners, scouring pads, or heavy scrubbing could wear the print down over time, so it's best to keep things simple. If you have any specific care questions, feel free to reach out to our team and we'll be happy to help.
Is this tray the same design on all three sizes, or does the artwork change?
All three sizes feature the same Zig-Zag Classic Medallion "Since 1879" graphic printed on the tray surface, so the artwork stays consistent no matter which size you pick. The only differences between sizes are the overall dimensions and edge height.
Is this tray flat enough to roll on comfortably, or does it have a curved bottom?
The rolling surface is flat, not curved. It's a standard metal rolling tray with a smooth, glossy flat bottom and raised edges around the perimeter to keep everything contained. You'll have a comfortable, stable workspace for rolling in any of the three sizes.
