Roll N Go - Small - Retro
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Roll N Go - Small - Retro
Description
Description
V-Syndicate Roll N Go - Small - Retro
The Roll N Go Small is a compact metal rolling tray with a magnetic closing lid, giving you a flat, contained workspace at 7" x 5.5". The Retro edition features V-Syndicate's raised 3D graphic artwork on the lid, so it looks as good closed as it does open.
The metal construction resists bending and holds up to daily wear. A magnetic lid locks the tray shut and keeps contents from spilling, so nothing shifts around when the tray is closed. At this size, the Roll N Go fits easily into a bag, drawer, or backpack pocket without taking up much room.
Specs
- Size: 7" x 5.5"
- Material: metal
- Closure: magnetic lid
- Graphics: 3D retro design
Good to know
- The magnetic lid holds securely enough to keep dry herb and papers contained inside the closed tray.
- This is V-Syndicate's small size. If you need more workspace, check out their larger Roll N Go options.
- Metal body won't flex or warp the way thin aluminium trays can over time.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
How does the magnetic lid keep contents from spilling during transport?
The lid snaps onto the base with built-in magnets, so once you close it the tray stays sealed and your dry herb and papers stay put instead of shifting or falling out. It works like a secure little container you can toss in a bag or backpack pocket without worrying about opening mid-travel.
Does the Roll N Go Small Retro come with any accessories, or is it just the tray and lid?
It's just the tray and lid. The Roll N Go Small Retro is a two-piece unit: the metal tray base and the magnetic closing lid with the 3D retro artwork. If you have any other questions about what's included, feel free to reach out to our team.
Will the 3D graphic on the lid wear off or fade with regular use?
The 3D graphic is raised on the metal lid rather than simply printed flat, which helps it hold up better than a standard surface print. That said, for specific durability details on the artwork finish, feel free to reach out to our team and we can get you a clear answer.
Does V-Syndicate make a larger version of the Roll N Go if I need more workspace?
Yes, V-Syndicate offers the Roll N Go in larger sizes with more workspace. This particular one is their small at 7" x 5.5", so if you need extra room to spread out, look for their larger Roll N Go options on our site or reach out to our team and we can help you find the right fit.
Is the magnetic closure strong enough to hold the tray shut inside a backpack or bag?
Yes, the magnetic lid is designed specifically to keep your herb and papers from falling out while the tray is in transit. It snaps securely shut, so you can toss it in a backpack, bag, or even a jacket pocket without worrying about contents shifting or spilling. That's really the whole point of the Roll N Go design: a contained workspace you can actually take with you.
Can I fit the Roll N Go Small in a jacket pocket, or is it more of a bag-sized accessory?
At 7" x 5.5", it's designed to be pocket-friendly, so a larger jacket pocket or cargo pocket should work. That said, it will be a better fit in a backpack, messenger bag, or even a roomy hoodie pocket where it can lay flat without bulging.
How does the metal on this tray compare to thinner aluminium rolling trays?
The Roll N Go is built with a heavier metal body that resists bending and daily wear, so it won't flex or warp the way thinner aluminium trays tend to over time. That sturdiness also means the magnetic lid sits flush and holds its seal, keeping everything contained when the tray is closed. If you're looking for something that can handle regular travel and daily use without losing its shape, this is a solid step up from a basic aluminium tray.
Is the interior surface smooth enough to roll on comfortably?
Yes, the Roll N Go is designed to give you a flat, clean metal surface to work on. V-Syndicate's metal construction holds its shape without flexing or warping, so you get a stable, even workspace every time you open it up. If you have any other questions about the feel or finish, our team is happy to help.
What does the 3D retro graphic on the lid actually look like, and is it raised or printed flat?
The graphic on this edition is raised 3D artwork with a retro theme, so it has actual texture you can feel rather than a flat print. V-Syndicate doesn't publish the exact image design for each colourway, so the best way to see the specific artwork is to check the product photos on this page. If you'd like a closer look or have any other questions, feel free to reach out to our team.
