Roll N Go - Medium - Munch Time
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Roll N Go - Medium - Munch Time
Description
Description
V-Syndicate Roll N Go - Medium - Munch Time
The Roll N Go Medium is a rolling and storage tray with a 3D magnetic lid that snaps over the tray to keep your accessories in place. At 11 x 7 inches, it gives you a solid working surface with enough room to roll comfortably without feeling cramped. The deep, rounded walls guide material back toward the center so nothing ends up over the edge.
The magnetic lid is the practical standout here. It holds securely enough that the tray can be moved without everything shifting, and it keeps the contents covered when you're not using it. The Munch Time graphic is printed in high-definition with a scratch-resistant finish, so the artwork holds up with regular use rather than fading or scuffing after a few weeks.
Specs
- Dimensions: 11" x 7"
- 3D magnetic lid included
- Scratch-resistant high-definition graphic surface
- Deep rounded walls
Good to know
- The magnetic lid keeps contents secured if the tray is picked up or repositioned.
- Rounded walls slope inward to reduce material loss during use.
- The Munch Time graphic is scratch-resistant, not just printed on a flat surface.
- Medium size suits most standard rolling setups without taking up excessive counter space.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Are the rounded walls deep enough to keep loose material from spilling over the edges while rolling?
Yes, the deep rounded walls slope inward specifically to guide loose material back toward the center of the tray, so you shouldn't have issues with anything spilling over the edges during a roll. The design is meant to give you a frictionless rolling surface with zero wasted material. On top of that, the magnetic lid snaps on when you're done, keeping everything contained if you need to move or store the tray.
Is the 11 x 7 inch size large enough to comfortably roll on, or would I be better off with a larger tray?
The 11 x 7 inch surface works well for most standard rolling setups. The deep, rounded walls also help by guiding material back toward the center, so you're making use of the full tray rather than losing anything over the edge. If you're only rolling one at a time and don't need to spread out a lot of accessories, this medium size should feel comfortable without taking up too much counter space.
Does V-Syndicate make this same tray in other sizes besides Medium?
V-Syndicate does offer the Roll N Go tray in other sizes, though this particular listing is for the Medium (11" x 7"). If you'd like to check which other sizes we currently have in stock, feel free to search our site or reach out to our team and we'll point you in the right direction.
How does the Roll N Go compare to a standard rolling tray without a lid?
The biggest difference is the magnetic lid. A standard open tray leaves everything exposed, so your accessories can shift, spill, or collect dust when you're not rolling. The Roll N Go's lid snaps on securely enough that you can pick the whole tray up and move it without losing anything, and it doubles as a cover to keep contents protected between sessions.
How do I clean the Roll N Go Medium if material gets stuck in the corners or along the walls?
The rounded walls on this tray slope inward, so most loose material naturally slides back toward the center rather than getting trapped in corners. For anything that does stick, a soft brush or a gentle wipe with a slightly damp cloth should do the trick. If you have questions about care for the scratch-resistant graphic finish, feel free to reach out to our team and we'll be happy to help.
Is this tray flat enough to fit inside a backpack or bag for portable use?
Rolling trays like this one are generally slim enough to slide into a backpack or larger bag, and the magnetic lid helps keep everything contained while you're on the move. The 11 x 7 inch footprint is comparable to a small tablet, so it should fit in most standard bags without much trouble. If you want to double-check fit for a specific bag, feel free to reach out to our team and we're happy to help.
Is the magnetic lid flush with the tray edges, or does it sit on top and add height?
The lid snaps on top of the tray rather than sitting flush inside the edges, so it does add a bit of height when closed. It's designed to cover the deep, rounded walls and hold everything in place magnetically. If you need exact measurements for the total closed height, feel free to reach out to our team and we'll get that info for you.
What does the 3D graphic on the Munch Time design actually look like? Is it a lenticular effect or a flat printed image?
V-Syndicate describes the Munch Time graphic as a 3D visual, which is consistent with a lenticular style effect where the image appears to shift or pop depending on the viewing angle. The artwork is printed in high definition with a scratch-resistant finish, so it's more than a standard flat print. If you'd like more detail on exactly how the 3D effect looks in person, feel free to reach out to our team and we'll be happy to help.
How scratch-resistant is the surface? Will it hold up if I'm using metal tools or grinders on the tray?
The surface has a scratch-resistant finish designed to hold up against everyday rolling use without fading or scuffing. That said, the scratch resistance is meant to protect the graphic and finish during normal handling, so regularly sliding metal grinders or sharp tools directly across it could still cause wear over time. If you want to keep the artwork looking fresh long term, we'd suggest setting your grinder down gently rather than dragging it across the surface.
Can I stack this tray with other V-Syndicate Roll N Go trays?
The Roll N Go trays are designed with a flat magnetic lid, so same-size trays should sit on top of each other without sliding around. That said, we don't have confirmed stacking specs from V-Syndicate, so if you're planning to build a collection, feel free to reach out to our team and we can help you sort out the details.
