Roll N Go - Medium - Melted
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Roll N Go - Medium - Melted
Description
Description
V-Syndicate Roll N Go - Medium - Melted
This is an 11" x 7" metal rolling tray with a magnetic lid. The medium size gives you a wide, flat workspace with enough room to spread out, while the lid closes securely to keep contents covered and contained. If you're looking for a tray that doubles as storage, the Roll N Go design handles both.
The "Melted" graphic uses V-Syndicate's 3D lenticular printing, which gives the surface a holographic, depth-shifting look. It's a visual standout on a shelf or desk. Underneath the art, the tray surface is smooth and polished, so there's nothing to snag or catch on while you're working.
The magnetic closure holds the lid in place even when the tray is stored on its side or upright, which makes it easy to tuck into a bookshelf or slide between other items. Everything stays where you left it.
Specs
- Size: 11" x 7" (medium)
- Material: metal
- Lid attachment: magnetic
- Surface finish: polished smooth
- Graphic style: 3D lenticular (holographic effect)
Good to know
- The magnetic lid stays attached during vertical storage, so you can store the tray on its side without the lid falling off.
- The polished metal surface wipes clean easily and won't trap material in grooves or texture.
- V-Syndicate's 3D printing is baked into the surface, not a sticker or decal, so it won't peel over time.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Will the lid stay on if I store the tray vertically, like on a bookshelf?
Yes, the magnetic lid is designed to stay firmly in place even when the tray is stored vertically or on its side. You can slide it into a bookshelf just like a book, and the magnets will keep the lid attached so nothing shifts or spills.
What is the difference between the medium Roll N Go and other V-Syndicate tray sizes?
The medium Roll N Go measures 11" x 7", which gives you a solid workspace without taking up a ton of room. V-Syndicate does offer other sizes in the Roll N Go lineup, but for exact dimensions and availability on those, feel free to reach out to our team and we'll help you compare.
What material is this rolling tray made from?
This tray is made from metal with a polished smooth surface, so it's sturdy and easy to wipe clean. The 3D lenticular graphic is printed directly into the surface rather than applied as a sticker, which means it holds up well over time.
Does the lid come included with the tray, or is it sold separately?
Yes, the magnetic lid comes included with the tray. The Roll N Go is designed as a complete tray-and-lid set, so you'll have everything you need right out of the box.
How does the magnetic lid attach to the tray?
The lid uses built-in magnets that hold it firmly to the metal tray base, so it clicks into place and stays put without any clasps or latches. The magnetic hold is strong enough that the lid stays attached even when you store the tray vertically or on its side. If you have any other questions about how it works, feel free to reach out to our team.
Is the 3D "Melted" graphic a sticker or decal that could peel off over time?
No, it's not a sticker or decal. V-Syndicate's 3D lenticular graphic is baked directly into the metal surface, so it won't peel, bubble, or lift over time. You get that holographic, depth-shifting look without worrying about it wearing away with regular use.
How deep is the tray, and does it have raised edges to keep material from spilling?
Like most standard metal rolling trays, the Roll N Go has raised edges around the perimeter to contain your material while you work. The exact depth isn't something we have a measurement for, so if you need a specific number before you buy, feel free to reach out to our team and we'll get that info for you.
Is this tray large enough to comfortably roll on, or is it mainly for storage?
It handles both really well. At 11" x 7", the tray gives you a wide, flat workspace with a smooth polished surface designed specifically for rolling, so you've got plenty of room to spread out and work comfortably. The magnetic lid then lets you cover everything up for storage when you're done, so it pulls double duty as both a rolling station and a way to keep your area neat.
Does this tray have any smell-proofing, or does the lid just provide a visual cover?
The magnetic lid is designed to keep your contents covered and contained, but this tray isn't built as a smell-proof container. It's a metal tray with a magnetic closure, so while the lid does a great job keeping things private and in place, it doesn't create an airtight seal. If smell-proofing is a priority, you'd want to pair it with a separate smell-proof bag or container for storage.
