Description
Description
GET LOST Hand Pipe Gift Set - 5 in 1 - Baby Blue Swirl
This five-piece dry herb accessory set puts a glass hand pipe, herb grinder, glass ashtray, airtight storage jar, and rolling tray together in one kit. Everything is sized to store together, so the pieces stay organized as a unit rather than scattered across a drawer or shelf.
The glass components, including the hand pipe and ashtray, are built for repeated use. The rolling tray doubles as a base that keeps all five pieces contained when the set is not in use. The airtight storage jar handles dry herb storage directly, so you're not sourcing a separate container. The baby blue swirl finish runs through the glassware, giving the set a consistent look across pieces.
What's included
- Glass hand pipe
- Herb grinder
- Glass ashtray
- Airtight storage jar
- Rolling tray
Specs
- Pieces: 5
- Primary material: glass (pipe and ashtray)
- Finish: baby blue swirl
- Dry herb compatible: yes
Good to know
- The rolling tray keeps all five components organized together when stored as a set.
- The storage jar is airtight, suitable for keeping dry herb fresh between uses.
- Glass components are reusable and built for durability, not single-use.
- Works well as a gift for someone building out a dry herb setup from scratch, or as a consolidated kit for someone who already has the pieces but wants them matched.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Does the baby blue swirl finish appear on all five pieces, or just the glass components?
The baby blue swirl finish runs through the glassware in the set, so you'll see it on pieces like the hand pipe and ashtray. For the non-glass components like the grinder and rolling tray, feel free to reach out to our team and we can confirm exactly how the finish carries across those pieces.
Can I buy replacement pieces individually if one of the glass components breaks?
This set is sold as a complete five-piece kit, and individual replacement pieces aren't available separately through us. If something breaks, reach out to our customer service team and we'll walk you through your options, whether that's a return, a warranty claim, or helping you find a standalone replacement that works.
What material is the herb grinder made from?
The grinder included in this set is described as compact and efficient, but the specific material (metal, plastic, etc.) isn't something we have confirmed details on. If you'd like to know exactly what it's made from before ordering, feel free to reach out to our customer service team and we'll get you a clear answer.
Is the storage jar actually airtight, or just a standard open jar?
Yes, the storage jar included in this set is designed to be airtight, not just a standard open container. It's meant to keep your dry herb fresh between sessions, so you won't need to grab a separate jar for storage.
How do I clean the glass hand pipe and ashtray in this set?
Both the glass hand pipe and ashtray clean up well with isopropyl alcohol and coarse salt: just give them a soak, shake gently, then rinse thoroughly with warm water. Since the glass is built for repeated use, regular cleaning like this will keep the pieces looking fresh and hitting smoothly. If you have any questions about care for the baby blue swirl finish specifically, feel free to reach out to our team.
Can I use the glass hand pipe on its own, separate from the rest of the kit?
Yes, the glass hand pipe is a standalone piece that works perfectly fine on its own. The kit is designed so everything stores together for convenience, but each piece functions independently, so you can grab the pipe and leave the rest of the set at home.
Does the glass hand pipe have a carb hole?
Most standard glass hand pipes like this one do include a carb hole, but we don't have that detail confirmed for this specific set. If you want to know for sure before ordering, feel free to reach out to our customer service team and we'll get you a definitive answer.
How does the rolling tray work as storage for the other four pieces?
The rolling tray doubles as a base for the entire set, keeping the pipe, grinder, ashtray, and storage jar contained in one spot when you're not using them. Everything is sized to sit together on the tray, so the whole kit stays organized as a unit instead of ending up scattered around your space. It's a nice touch that makes this set easy to store or move around.
Is the herb grinder in this set a two-piece or four-piece grinder?
The grinder included in this set is a compact model designed for basic dry herb prep, but the exact piece count (two-piece vs. four-piece) isn't something we have confirmed for this kit. If that detail matters for your setup, reach out to our team and we'll get you a clear answer before you order.
Does the airtight jar keep dry herb fresh over several days, or is it more for short-term storage?
The included storage jar has an airtight seal, so it's designed to keep dry herb fresh between sessions rather than just hold it temporarily. That seal helps maintain freshness over multiple days, making it a solid everyday storage option. If you have questions about longer-term use or care, feel free to reach out to our team.
