Grinder Card - Zig-Zag Logo Smokey
Description
Description
Zig-Zag Grinder Card - Zig-Zag Logo Smokey
The Zig-Zag Grinder Card is a flat, wallet-sized herb grinder designed to fit easily into your pocket, purse, or cardholder. Built with a patented grating surface, it offers a simple way to break down your flower into a smooth, consistent grind without the physical bulk of a traditional multi-piece setup.
Made with a highly durable construction, this slim card handles your grinding needs much like a culinary grater. It features a striking orange and grey smokey Zig-Zag graphic, giving you a functional, low-profile accessory that stores completely flat.
Specs
- Wallet-sized flat construction
- Patented grating surface
- Orange and grey smoke graphic
Good to know
- Slides smoothly into standard card slots for highly discreet storage.
- Requires a fraction of the space of a standard cylindrical grinder.
- Features a heavy-duty build designed to withstand regular handling for years.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
How fine or coarse is the grind that this card produces?
The patented grating surface produces a smooth, consistent grind that works well for rolling or packing. An exact coarseness level isn't defined for this card, so if you need more specific details on the grind texture, feel free to reach out to our team and we'll be happy to help.
How long does the grating surface stay sharp with regular use?
The card is built with a heavy-duty, durable construction designed to hold up to regular handling for years. An exact timeline for the grating surface will depend on how often and how firmly you grind, so if you have any concerns about longevity or want more details, feel free to reach out to our team and we'll be happy to help.
Is the Zig-Zag Grinder Card flexible, or is it a rigid, solid card?
It's a rigid, solid card rather than a floppy or bendable one. The patented grating surface and heavy-duty build are designed to hold up under pressure while you grind, so it stays firm and flat in use. If you have any other questions about the feel or handling, feel free to reach out to our team.
Can the patented grating surface handle denser or stickier flower, or is it better suited to drier herb?
The patented grating surface is designed to break down flower smoothly and consistently, but Zig-Zag doesn't specify how it performs with particularly sticky or dense buds versus drier herb. If you have questions about real-world performance with different consistencies, feel free to reach out to our team and we're happy to help.
Does the Zig-Zag Grinder Card come with any kind of protective sleeve or carrying case?
The Zig-Zag Grinder Card comes on its own without a separate sleeve or carrying case. That said, its wallet-sized flat design means it slides right into a standard card slot in your wallet, purse, or cardholder, so it really doesn't need one. If you have any other questions, feel free to reach out to our team.
Will the grating surface scratch or damage other cards if I store it in my wallet?
The grating surface does have raised edges designed to break down flower, so storing it loose next to bank cards or IDs could potentially cause some scuffing over time. We'd recommend keeping it in its own card slot or a separate pocket within your wallet to keep everything protected. If you have any other questions about storage or care, feel free to reach out to our team.
Can I use this grinder card to grind herbs directly into rolling papers or a bowl?
Yes, you can hold the card over your rolling paper, tray, or bowl and grate your flower directly where you need it. It works much like a kitchen grater, so you have full control over where the ground herb falls. Just hold it at a slight angle and run your bud across the patented grating surface for a smooth, consistent grind right where you want it.
Is there a specific technique for using a grinder card, or do I just rub the flower across the surface?
It works a lot like a kitchen cheese grater. Hold the card at a slight angle over a rolling tray or paper, then gently rub your flower back and forth across the patented grating surface until you get the consistency you want. Light, even strokes tend to give you the smoothest, most consistent grind without losing material off the sides.
Can I soak the grinder card in isopropyl alcohol for deep cleaning without damaging the graphic or the grating surface?
We don't have specific cleaning instructions from Zig-Zag for this card, so we can't guarantee how the graphic or grating surface will react to an isopropyl alcohol soak. To be safe, reach out to our customer service team before trying it, and we'll do our best to get you a clear answer.
