Metal Rolling Tray - Cloud 9 Chameleon
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Metal Rolling Tray - Cloud 9 Chameleon
Description
Description
V-Syndicate Metal Rolling Tray - Cloud 9 Chameleon
This small-format steel rolling tray from V-Syndicate gives you a dedicated surface for organizing papers, filters, herbs, and tools. At 7 × 5.5 inches, it's closer to a paperback book in footprint, so it fits easily on a desk, shelf, or in a drawer when you're not using it.
The steel construction holds up well to daily handling and won't flex or bend under normal use. Raised edges around the perimeter help keep loose material from spilling off the sides, and the smooth printed surface is easy to wipe clean. The Cloud 9 Chameleon artwork is a bold, colorful graphic printed directly onto the tray.
Specs
- Dimensions: 7 × 5.5 inches
- Material: Steel
- Surface: Smooth with raised edges
- Design: Cloud 9 Chameleon
- Quantity: 1 tray
Good to know
- This is V-Syndicate's small size. If you need more workspace, consider a medium or large tray.
- The flat steel surface wipes down quickly with a damp cloth.
- Compact enough to slide into a backpack pocket or store upright between books.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Is the Cloud 9 Chameleon design printed on the surface, or is it a sticker or decal?
The Cloud 9 Chameleon artwork is printed directly onto the steel surface, not applied as a sticker or decal. That means it sits smooth and flush with the tray, so there's no edge to peel up or catch on during use. It also makes the surface easy to wipe clean with a damp cloth.
How do I clean this metal rolling tray?
Just give the smooth steel surface a wipe with a damp cloth and it'll come right back to looking fresh. For any stubborn residue, a little isopropyl alcohol on a paper towel works great and won't damage the printed design. It's a low maintenance tray, so cleanup only takes a few seconds.
Does the tray come with any accessories, or is it just the tray by itself?
It's just the tray by itself. You get one V-Syndicate Cloud 9 Chameleon steel rolling tray, and that's it. If you're looking to round out your setup with papers, tips, or other accessories, feel free to browse the rest of our shop or reach out to our team for recommendations.
Can I use this tray as a base for a rolling machine, or is it too small?
At 7 × 5.5 inches, this is V-Syndicate's small tray, so it depends on the size of your rolling machine. A compact 79mm or 110mm roller should sit on it fine, but larger machines may hang over the edges. If you want extra workspace around the roller to catch any stray herb, stepping up to a medium or large tray would give you more room.
Does V-Syndicate offer this tray in a larger size if I need more workspace?
Yes, V-Syndicate makes their rolling trays in multiple sizes. This particular Cloud 9 Chameleon design is their small size at 7 × 5.5 inches, but they also offer medium and large trays if you need more room to work with. Feel free to reach out to our team if you'd like help finding a specific size or design.
How high are the raised edges on this tray, and do they actually prevent material from spilling?
The exact height of the raised edges isn't something we have a measurement for, but they run around the full perimeter of the tray and are designed to keep loose herbs, papers, and filters from sliding off while you work. For a small 7 × 5.5 inch tray they do a solid job containing material during a normal rolling session. If you'd like more specific dimensions, feel free to reach out to our team and we'll do our best to get you an answer.
Can I store this tray upright on a shelf, or does it need to lay flat?
You can absolutely store it upright. At 7 × 5.5 inches, this tray is about the size of a paperback book, so it slides right between books on a shelf or stands up in a drawer divider without any issues. The steel construction is rigid enough that it won't warp or bend from being stored on its side.
Can I use water or cleaning products on the surface without damaging the design?
A damp cloth is the safest way to wipe this tray down and works great for everyday cleaning. If you want to use a specific cleaning product, we'd recommend reaching out to our team first so we can help you avoid anything that might be too harsh on the printed design.
Will this steel tray bend or warp if I toss it in a bag regularly?
Steel rolling trays like this one are built to handle everyday use, and the material won't flex or bend under normal conditions. It's a solid little tray that's designed to be portable, so tossing it in a backpack or bag is exactly the kind of use it's made for. Just avoid sitting on it or stacking heavy items directly on top, and it should stay flat for a long time.
Is the surface smooth enough to easily gather loose herbs without them getting stuck?
Yes, the tray has a smooth steel surface, so loose herbs slide and gather easily without catching on texture or seams. A quick swipe with your finger or a card brings everything to one spot, and a damp cloth is all you need to clean up any residue afterward.
