Glass Rolling Tray - Space Xhale
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Glass Rolling Tray - Space Xhale
Description
Description
V-Syndicate Glass Rolling Tray - Space Xhale
This rolling tray from V-Syndicate is built from shatter-resistant glass, giving you a firm, smooth surface that holds its shape and doesn't flex under use. At 6.75 x 5 x 0.75 inches, it's a compact tray that fits comfortably on a desk or shelf without taking up much real estate.
The glass surface wipes clean easily and doesn't absorb residue the way plastic or metal trays can. The Space Xhale design is a full-color print built into the tray, not a sticker or surface wrap, so it holds up through regular cleaning without fading or peeling.
Specs
- Material: Shatter-resistant glass
- Dimensions: 6.75 x 5 x 0.75 inches
- Design: Full-color Space Xhale print
Good to know
- Shatter-resistant doesn't mean unbreakable; handle it like any glass product.
- The smooth glass surface keeps cleanup simple, a damp cloth or quick rinse is usually all it takes.
- At under 7 inches long, it fits in most drawers and smaller storage spaces without issue.
- The raised edge depth of 0.75 inches helps keep loose material contained on the tray surface.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Is this tray small enough to store in a standard desk or nightstand drawer?
Yes, it should fit without any trouble. The tray measures 6.75 x 5 x 0.75 inches, so it slides easily into a standard desk or nightstand drawer with plenty of room to spare. Its low 0.75-inch profile means it sits flat and won't take up much vertical space either.
Does the glass surface absorb any residue or odors over time?
No, glass is non-porous, so the surface won't absorb residue or odors the way plastic or metal trays can. A damp cloth or quick rinse is usually all it takes to keep it clean and fresh between uses.
Will this glass tray flex or bend under pressure the way a metal tray might?
No, this tray won't flex or bend. It's made from shatter-resistant glass, so it holds its shape and stays completely rigid no matter how much pressure you put on it during use. That solid, non-flexible surface is actually one of the main advantages glass has over metal or plastic trays.
Is the 0.75 inch edge high enough to keep papers and tips from sliding off?
The 0.75 inch raised edge does a solid job of containing loose material on the tray surface, and it should be enough to keep papers and tips from sliding off during normal use on a flat surface. That said, it's a shallow lip by design since this is a compact, portable tray, so you'll want to avoid bumping or tilting it if you've got smaller items sitting near the edges.
Can I use isopropyl alcohol to clean this tray, or will it damage the print?
The design on this tray is a full-color print built into the glass, not a sticker or surface coating, so it's made to hold up through regular cleaning without fading or peeling. That said, if you want to confirm whether isopropyl alcohol specifically is safe to use, feel free to reach out to our team and we can help you out. For everyday cleaning, a damp cloth or quick rinse does the job nicely.
Can I rinse this tray under running water, or should I only wipe it down?
You can absolutely rinse it under running water. The glass surface won't absorb residue or get damaged by water, so a quick rinse works great for routine cleanup. For anything stuck on, a damp cloth or a little isopaper towel action will take care of it, and the printed design won't fade or peel from regular washing.
What does "shatter-resistant" mean for this glass tray, and is it the same as unbreakable?
Shatter-resistant means the glass is tougher than standard glass and less likely to break from minor bumps or everyday use, but it is not the same as unbreakable. You should still handle it the way you would any glass product, because a hard enough drop or impact can still damage it. Think of it as glass that can take a bit more of a beating, not glass you can toss around worry-free.
How deep are the edges on this tray, and will they keep loose material from spilling off?
The raised edges on this tray sit at 0.75 inches deep, which does a solid job of keeping loose material from drifting off the surface during use. It's not a deep-walled container, but for a compact glass rolling tray, that lip is enough to contain your material while you work and prevent most everyday spills.
Is this rolling tray portable enough to bring along when traveling?
At 6.75 x 5 x 0.75 inches, this tray is small enough to slip into a bag or backpack without much fuss. Just keep in mind that it is glass, so you'll want to wrap it in something soft or use a padded pouch to protect it on the go. It's shatter-resistant, which helps, but treating it with a little care during travel will keep it looking great.
How does a glass rolling tray compare to a metal or plastic one for everyday use?
Glass has a big edge when it comes to cleanliness: the smooth surface doesn't absorb residue the way plastic or metal can, so a damp cloth or quick rinse is usually all you need to keep it fresh. It also won't flex or bend under use like a thin metal tray might, giving you a solid, stable workspace. Just keep in mind that even shatter-resistant glass should be handled with care, so it's best suited for a consistent spot at home rather than tossing it in a bag.
