5" Sherlock Hand Pipe
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Description
Description
Red Eye Glass 5" Sherlock Hand Pipe
The Red Eye Glass 5-inch Sherlock Hand Pipe combines a classic curved silhouette with sturdy borosilicate glass construction. At five inches long, it sits comfortably in your hand and offers a secure, ergonomic grip. The minimalist design focuses entirely on functional reliability, making it a solid baseline piece for any setup.
This pipe is built from 100% borosilicate glass to handle high heat and resist regular physical wear. It features a built-in ash catcher inside the stem to help trap residue before it reaches the mouthpiece. This simple design detail significantly reduces internal buildup, keeping the glass clearer and making routine cleaning much easier. Finished with an authentic Red Eye Glass decal, it is a straightforward piece that feels solid and balanced from end to end.
Specs
- Length: 5 inches
- Material: 100% borosilicate glass
- Style: Classic curved Sherlock shape
- Available colours: Blue, Black, Colour Changing, Green
Good to know
- The built-in ash catcher physically blocks residue to simplify your maintenance routine.
- Thick borosilicate glass construction provides strong heat resistance and long-lasting durability.
- The curved neck functions as a natural, comfortable handle while keeping the bowl level.
What's included
- 1x Red Eye Glass 5" Sherlock Hand Pipe
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
What is borosilicate glass, and why does it matter for this pipe?
Borosilicate glass is a type of glass engineered to handle high heat and resist everyday wear much better than standard glass. For this pipe, that means the bowl can take repeated lighting without cracking or weakening over time, and the overall piece holds up well against minor bumps and temperature swings. It's the same reason quality lab equipment and cookware use borosilicate: it simply lasts longer and performs more reliably.
Can I use a regular pipe screen with this Sherlock pipe?
This pipe already has a built-in ash catcher inside the stem that helps block residue before it reaches the mouthpiece, so many users find they don't need an additional screen. If you'd like to confirm whether a standard brass or stainless steel screen fits the bowl size, feel free to reach out to our team and we'll be happy to help.
What does the built-in ash catcher on this Sherlock pipe actually do?
The ash catcher is built into the stem and works by physically trapping residue before it travels up toward the mouthpiece. This keeps the interior of the pipe cleaner between sessions and cuts down on the buildup that usually makes glass pipes a hassle to maintain. It's a simple but effective design detail that means less scrubbing and a more pleasant experience overall.
How does a 5-inch Sherlock compare to a standard straight spoon pipe for everyday use?
The curved Sherlock shape gives you a natural handle to grip, and the bend in the neck helps keep the bowl upright and level during use, which a straight spoon pipe doesn't do on its own. This pipe also has a built-in ash catcher that traps residue before it reaches the mouthpiece, so you'll spend less time cleaning compared to a typical spoon. Both styles are great daily drivers, but the Sherlock's ergonomic curve and cleaner airpath give it a practical edge for regular sessions.
What does the "Colour Changing" option look like, and how does colour changing glass work?
Colour changing glass is made with a thin layer of silver or gold fuming on the inside of the pipe. When the pipe is clean it looks mostly clear or lightly tinted, but as resin builds up behind that fumed layer the colours shift and deepen, giving the glass a unique look that evolves with use. If you'd like more detail on the exact tones of the Colour Changing option, feel free to reach out to our team and we'll be happy to help.
Is this pipe small enough to carry in a pocket or bag?
At five inches long, this pipe is compact enough to slip into a bag or larger pocket without much trouble. Just keep in mind it is made of glass, so wrapping it in a soft pouch or case when you're on the go will help protect it from bumps and scratches.
Will the Red Eye Glass decal come off over time or during cleaning?
The decal is applied to the exterior of the glass, so using gentle cleaning methods and avoiding abrasive scrubbing directly on it will help it last. For the best results, stick to isopropyl alcohol and salt soaks rather than harsh scouring. If you have any specific care questions, feel free to reach out to our team and we'll be happy to help.
Does this pipe come with a screen, or do I need to buy one separately?
No, a screen isn't included. The pipe comes with just the Sherlock hand pipe itself, though it does have a built-in ash catcher that helps block residue from pulling through. If you'd like to add a screen for extra filtration, you can grab one separately or reach out to our team for a recommendation.
Is this pipe suitable for someone who has never used a glass hand pipe before?
Yes, this is a great option for a first-time user. The curved Sherlock shape gives you a natural, comfortable grip, the compact five-inch size is easy to handle, and the built-in ash catcher helps keep things cleaner so there's less maintenance to worry about while you're getting the hang of it. It's a simple, no-fuss design with durable borosilicate glass, so you can focus on enjoying the experience rather than stressing about the gear.
How does the ash catcher affect cleaning compared to a hand pipe without one?
The built-in ash catcher traps residue inside the stem before it travels toward the mouthpiece, so you get noticeably less buildup throughout the pipe compared to a standard hand pipe without one. That means less resin caking along the airpath and quicker, easier cleanings overall. You'll still want to clean it regularly, but you won't be dealing with as much stubborn residue each time.
