RöK Quartz Dry Herb Coil - Pack of 5
Description
Description
Pulsar RöK Quartz Dry Herb Coil - Pack of 5
These are the official replacement dry herb coils for the Pulsar RöK Electric Dab Rig. If your RöK sees regular use, keeping a few spares on hand means you're not stuck waiting on a reorder when a coil needs replacing. This pack of five gives you a reasonable supply without having to reorder constantly.
The coils use coil-less ceramic construction, which means the herb chamber never makes direct contact with the heating element. That separation is what keeps residue from burning onto the element and helps maintain cleaner flavor output over the coil's lifespan. These are certified Pulsar replacement parts, built specifically for the RöK rather than adapted from a generic design.
Specs
- Material: Ceramic (coil-less construction) with metal components
- Compatible device: Pulsar RöK Electric Dab Rig
- Intended use: Dry herb
- Pack quantity: 5 coils
- Certified Pulsar Vaporizers replacement part
Compatibility
- Designed exclusively for the Pulsar RöK Electric Dab Rig. Not compatible with other devices.
- Configured for dry herb use only. Not the concentrate or wax coil variant.
Good to know
- Coil-less ceramic design keeps herb from touching the heating element directly, which reduces residue buildup on the element over time.
- Buying in a five-pack reduces the cost per coil compared to single-unit replacements and keeps a backup ready when you need it.
- These are OEM Pulsar parts, not third-party alternatives, so fit and function should match your original coil exactly.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Does the coil-less design actually make a difference in flavor compared to a standard coil?
Yes, it makes a noticeable difference. Because the coil-less ceramic design keeps your dry herb separated from the heating element, you avoid that burnt, harsh taste that happens when herb scorches directly on a traditional coil. The result is cleaner, more true-to-strain flavor throughout the session, with less residue building up on the element over time.
Can I use these coils with the Pulsar RöK concentrate attachment, or only the dry herb chamber?
These coils are designed for dry herb use only and are not interchangeable with the RöK's concentrate attachment. Pulsar makes separate coil variants for concentrates and dry herb, so you'll want to make sure you're grabbing the right one for how you use your RöK.
What does "coil-less ceramic technology" mean, and how is it different from a traditional coil?
With a traditional coil, your herb sits directly on the heated wire, which can scorch material and leave residue baked onto the element over time. Coil-less ceramic technology uses a ceramic heating chamber instead, so your dry herb never makes direct contact with the heating element. That separation helps preserve cleaner flavor and reduces buildup on the element, giving you a better taste session after session.
Is there a specific way to pack the herb chamber for the best results with these coils?
A general best practice with coil-less ceramic dry herb chambers is to use a medium grind and avoid overpacking, since airflow through the chamber is what helps produce smooth, flavorful vapor. That said, Pulsar doesn't include specific packing instructions with these coils, so if you want guidance tailored to the RöK's heat settings and draw style, feel free to reach out to our team and we'll help you dial it in.
Do these coils require a burn-off or break-in period before first use?
It's generally a good practice to run a quick empty burn cycle on a new ceramic coil before loading your herb, as this helps clear any residual manufacturing dust and ensures a cleaner first session. Pulsar doesn't include specific break-in instructions with these coils, so if you'd like more detailed guidance for your RöK, feel free to reach out to our team and we'll be happy to help.
Can residue buildup on the coil affect the taste of my dry herb?
Yes, residue buildup can definitely affect flavor over time. The coil-less ceramic design on these coils helps by keeping your herb separated from the heating element, which reduces residue from burning directly onto it and preserves a cleaner taste. That said, every coil will eventually accumulate enough buildup to impact flavor, and that's a good sign it's time to swap in a fresh one from the pack.
How do I know when it's time to replace my dry herb coil on the RöK?
The biggest telltale signs are a noticeable drop in flavor quality and weaker vapor production during your sessions. Since the coil-less ceramic design is meant to keep your herb from touching the heating element directly, once you start tasting burnt or stale notes instead of clean flavor, that's a good indicator the coil has run its course. If you're unsure whether it's time for a swap, feel free to reach out to our team and we're happy to help you troubleshoot.
Are these official Pulsar replacement parts or third-party alternatives?
Yes, these are official OEM coils. They're certified Pulsar Vaporizers replacement parts, designed and built specifically for the RöK Electric Dab Rig. You're getting the same fit and function as the coil that came with your device, not a third-party knockoff.
Will these fit every version of the Pulsar RöK, or only certain models?
These coils are designed exclusively for the Pulsar RöK Electric Dab Rig, and as certified OEM Pulsar parts they should fit any standard RöK unit. If you have a special edition or newer revision and want to double-check before ordering, feel free to reach out to our team and we'll confirm compatibility for you.
How do I clean these coils between replacements to get the most life out of them?
A good general approach is to gently brush out any spent herb after each session once the coil has cooled, and periodically soak the ceramic chamber in isopropyl alcohol to dissolve residue buildup. The coil-less ceramic design helps here since herb never contacts the heating element directly, so most residue stays on the chamber surface where it's easier to clean. For specific care instructions tailored to the RöK, feel free to reach out to our team or check Pulsar's official guidelines.
