Surge Mini Recycler Dab Rig
Description
Description
Ooze Surge Mini Recycler Dab Rig
The Ooze Surge Mini is a compact borosilicate glass dab rig built around a recycler system. Water and vapor cycle continuously through the multi-chamber pathway rather than sitting static, which keeps the vapor moving through the rig before it reaches you. The reduced internal airspace is a direct result of the mini form factor, so there's less dead air between the water and the mouthpiece.
The glass loop handle is part of the structure, not an add-on, giving you a natural grip point when you're handling the rig. Each piece is handcrafted, so expect minor variations in shape and finish from unit to unit. That's normal with hand-blown glass, not a defect. Five color options are available: Dark Blue, Midnight Wave, Sea Star, Slime Green, and Ultra Marine.
Specs
- Material: Handcrafted borosilicate glass
- Style: Mini recycler dab rig
- Chamber design: Multi-chamber recycler with continuous water circulation
- Handle: Integrated glass loop
- Colors: Dark Blue, Midnight Wave, Sea Star, Slime Green, Ultra Marine
Good to know
- Borosilicate glass is heat-resistant and more durable than standard glass, but it's still glass; handle and store it accordingly.
- Because each piece is handcrafted, slight variations in appearance are expected and natural to the production process.
- The recycler pathway means there are multiple internal chambers; factor that in when cleaning, as residue can collect in more than one area.
- The mini size reduces the overall footprint on a shelf or surface compared to a full-size rig.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
What does the recycler system on the Surge Mini actually do compared to a standard dab rig without one?
In a standard dab rig, water and vapor sit in a single chamber, so the vapor takes one short path before you inhale. The Surge Mini's recycler continuously circulates water and vapor through a multi-chamber pathway, keeping everything moving rather than sitting static. That continuous loop also means less stale air between the water and the mouthpiece, thanks to the compact design and reduced internal airspace.
Does the Surge Mini come with a banger or nail, or do I need to buy one separately?
The Surge Mini is the glass rig itself, and a banger or nail is not listed as an included accessory. If you need help figuring out the right banger size or style to pair with it, feel free to reach out to our team and we'll get you sorted.
Can I use isopropyl alcohol and salt to clean the Surge Mini, or does it require a specific cleaning method?
Isopropyl alcohol and coarse salt is a standard cleaning method for borosilicate glass, so you're on the right track. Just keep in mind that the Surge Mini has multiple internal chambers from the recycler pathway, so you'll want to give it a good shake and rinse to make sure the solution reaches every section where residue can build up. If you have any questions about care or maintenance, feel free to reach out to our team.
Does the reduced internal airspace on the Surge Mini affect how hard I need to draw?
The smaller chamber volume means there's less dead air between the water and the mouthpiece, so vapor reaches you through a shorter path with less space to fill. That generally translates to less effort per draw compared to a full-size rig, though your personal experience can vary depending on water level and how the recycler circulates. If you have more questions about how it hits, feel free to reach out to our team and we're happy to help.
Each piece is handcrafted, so how much variation should I expect between units?
The variations are minor, think small differences in shape, color intensity, or finish rather than anything that changes how the rig functions. That's completely normal with hand-blown borosilicate glass and is part of the handcrafted process, not a defect. Your rig will still perform the same way; it just might have its own subtle character compared to another unit.
Is the glass loop handle sturdy enough to hold the full weight of the rig when it has water in it?
The loop handle is integrated into the glass structure itself, so it's built to support normal handling of the rig, including when it's filled with water. That said, it is still handcrafted borosilicate glass, so you'll want to use it as a grip point rather than dangling the whole rig by the handle. If you have any specific concerns, feel free to reach out to our team and we'll be happy to help.
Is the Surge Mini designed only for concentrates, or can it be used with dry herb as well?
The Surge Mini is designed as a concentrate rig, so it's built and optimized for dabs rather than dry herb. If you're looking to use it with flower, feel free to reach out to our team and we can help you find the right setup.
How much water should I put in the Surge Mini for the recycler to work properly?
A good starting point with any recycler is to add water slowly through the mouthpiece, then do a test pull without any concentrate. You want just enough water so the recycler loop actively circulates when you inhale, but not so much that it splashes up into your mouth. If you need a hand dialing it in, feel free to reach out to our team and we'll walk you through it.
Is the Surge Mini stable on a flat surface, or does the compact size make it easy to tip over?
The Surge Mini has a compact footprint designed to sit on a shelf or flat surface, and the integrated glass loop handle gives you a secure grip point when it's in use. That said, exact base dimensions and weight aren't something we can confirm here, so if stability is a big concern for your setup, reach out to our team and we'll be happy to help you figure out if it's the right fit.
Are replacement parts available for the Surge Mini if something breaks?
The Surge Mini is a single handcrafted glass piece rather than a modular rig with swappable components, so individual replacement parts aren't something we carry for it. If your rig does break or you run into any issues, reach out to our customer service team and we'll walk you through your options, including returns and warranty coverage.
