Geode Silicone & Glass Container - 1 Unit Assorted Colors
Description
Description
Ooze Geode Silicone & Glass Container - 1 Unit Assorted Colors
The Ooze Geode is a pocket-sized concentrate storage container built around a removable glass inner dish wrapped in a heavy-duty silicone shell. The glass surface is smooth and non-reactive, so concentrates won't stick or degrade the way they can in plastic containers. The silicone exterior absorbs impact and adds grip, protecting the glass dish from drops and bumps during everyday handling.
The gemstone-inspired shape sets it apart from standard round silicone jars. It's small enough to tuck into a kit, case, or drawer without taking up much room. Color is assorted, so the specific shade you receive will vary.
Specs
- Inner container material: glass
- Outer shell material: heavy-duty silicone
- Size: pocket-sized, compact form factor
- Shape: gemstone-inspired (Geode design)
- Color: assorted (one unit, color selected at random)
- Brand: Ooze
Good to know
- Glass provides a non-reactive storage surface, which helps keep concentrates from sticking or picking up off-flavours from the container itself.
- The silicone shell acts as a bumper around the glass insert, reducing the risk of breakage compared to an all-glass jar.
- Sold as a single unit. Color is randomly selected and can't be specified at checkout.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Is the Ooze Geode small enough to carry in a pocket or fit inside a travel kit?
Yes, the Ooze Geode is pocket-sized and compact enough to slip into a pocket, carrying case, or travel kit without taking up much room. The silicone shell also adds impact protection during transport, so it's a solid pick for on-the-go storage.
Can I use this container to hold other materials like oils or small accessories, or is it sized only for concentrates?
The Geode is designed with concentrates in mind, but since the inner dish is just a smooth glass surface, there's nothing stopping you from storing other small items like dab tools, extra O-rings, or similar accessories. Just keep in mind it's a pocket-sized container, so whatever you put inside needs to fit within that compact glass dish.
How durable is the silicone exterior for everyday handling and tossing into a bag?
The heavy-duty silicone shell is built to handle everyday use, absorbing impact and adding grip so the glass dish inside stays protected from drops and bumps. Tossing it into a bag, kit, or case is exactly the kind of use it's designed for. It's pocket-sized and built to travel, so you shouldn't have to baby it.
Can I choose which color I receive, or is it randomly selected?
The color is randomly selected, so unfortunately you can't pick a specific shade at checkout. Each order ships one Geode container in whichever color is available at the time. If you have a strong preference, feel free to reach out to our team and we'll do our best to help.
Can I clean the glass insert separately from the silicone outer shell?
Yes, the glass inner dish is removable from the silicone shell, so you can take it out and clean each piece on its own. This makes it easy to soak or wipe down the glass without worrying about the silicone getting in the way. If you have any questions about the best cleaning method, feel free to reach out to our team.
Is the silicone shell food-grade or heat-resistant?
Ooze describes the shell as heavy-duty silicone, but they don't specify a food-grade or heat-resistance rating for this particular container. If you need exact material certifications, feel free to reach out to our team and we'll get the details from Ooze for you.
How does the glass interior compare to an all-silicone container for storing concentrates?
The glass inner dish gives you a smooth, non-reactive surface, so your concentrates won't stick or absorb flavours the way they can with all-silicone containers. You still get the durability benefits of silicone here, since the heavy-duty outer shell protects the glass from drops and everyday bumps. It's a nice middle ground: clean storage on the inside, rugged protection on the outside.
What makes the Geode's gemstone shape different from a standard round silicone jar?
The Geode's faceted, gemstone-inspired shape gives it a distinct look and feel compared to the typical puck-style silicone jar. It also pairs a glass inner dish with a heavy-duty silicone shell, so you get a non-reactive glass storage surface with the drop protection of silicone, which most standard round silicone jars don't offer. It's a nice visual upgrade that still stays pocket-sized and practical.
How does the silicone shell protect the glass dish from drops and impacts?
The heavy-duty silicone wraps around the glass insert and acts like a bumper, absorbing shock from drops and everyday bumps so the force doesn't transfer directly to the glass. Think of it as a protective case: the silicone is flexible enough to cushion impact while also adding grip, which makes the Geode less likely to slip out of your hand in the first place.
Is this container compatible with dab tools and loading accessories for concentrate setups?
Yes, the Ooze Geode is designed to work with a wide range of concentrate accessories, so scooping from the glass dish with your dab tool or loading spoon should be straightforward. The smooth, non-reactive glass surface makes it easy to collect material cleanly without it sticking. If you have questions about pairing it with a specific setup, feel free to reach out to our team and we'll help you sort it out.
