Smell Proof Duffle Bag - Black
Description
Description
ONGROK Smell Proof Duffle Bag - Black
A full-size duffle bag built around odor containment. The interior is lined with activated bamboo carbon, which absorbs and traps odors rather than just masking them. The outer shell is 1000D polyester with a waterproof finish, and the zippers are seam-sealed to close off the gaps where odors and moisture typically get through. The main compartment measures 20 x 11 x 11 inches, so there's genuine room for gear, not just a token storage space.
Both the main bag and the detachable pouch have integrated combination locks, so contents stay secured without needing a separate padlock. Inside the main compartment, there are 2 mesh pockets and 2 zippered compartments for organizing smaller items. Two exterior side pockets add quick-access storage without opening the main zip. The detachable pouch handles overflow or separates items you want to keep apart from the main load.
ONGROK backs this bag with a satisfaction guarantee; if something's not right, their team will sort it out.
Specs
- Main compartment dimensions: 20 x 11 x 11 inches
- Outer shell material: 1000D polyester with waterproof finish
- Odor control: activated bamboo carbon lining
- Zipper construction: seam-sealed, airtight
- Locks: integrated combination locks on main bag and detachable pouch
- Interior pockets: 2 mesh pockets, 2 zippered compartments
- Exterior pockets: 2 side pockets
- Includes detachable travel pouch
- Colour: black
Good to know
- The combination locks are built into the bag; no separate hardware needed to secure the zippers.
- Seam-sealed zippers work alongside the carbon lining; both features need to be intact for full odor containment.
- The detachable pouch has its own combination lock, so it can be used and secured independently from the main bag.
- ONGROK offers a satisfaction guarantee; contact their team directly if the product doesn't meet expectations.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Can the detachable travel pouch be locked independently from the main bag?
Yes, the detachable travel pouch has its own integrated combination lock, so you can detach it from the main bag and use it as a standalone secured pouch. Both the main duffle and the pouch lock independently, meaning no extra padlocks or hardware are needed for either one.
What is 1000D polyester, and how durable is it compared to standard bag materials?
The "1000D" refers to 1000 denier, which is a measure of the fiber thickness in the fabric. Higher denier means thicker, more abrasion-resistant material, and 1000D polyester sits well above what you'd find on a typical gym bag or backpack, putting it in the same weight class as heavy-duty luggage and tactical gear. On this bag, it also has a waterproof finish, so it handles moisture and everyday wear without breaking down quickly.
How do the exterior side pockets work; are they also smell proof?
The exterior side pockets are designed for quick-access storage so you can grab things without opening the main compartment. The smell proof features, including the activated bamboo carbon lining and seam-sealed airtight zippers, are specific to the main compartment and detachable pouch, so we wouldn't count on the side pockets for odor containment. If you need everything locked down scent-wise, your best bet is to keep those items inside the main bag or the pouch.
How many interior pockets does the main compartment have, and what types are they?
The main compartment has four interior pockets: 2 mesh pockets and 2 zippered compartments. The mesh pockets are handy for items you want to see at a glance, while the zippered compartments keep smaller accessories secure and separated from the rest of your gear.
Do I need to buy a separate padlock, or are the combination locks already built into the bag?
The combination locks are already built right into the bag, so there's nothing extra to buy. Both the main duffle and the detachable travel pouch have their own integrated combo locks, meaning you can secure each one independently straight out of the box.
Can I wash or clean the activated bamboo carbon lining without damaging its odor absorption?
ONGROK doesn't include specific cleaning instructions for the activated bamboo carbon lining, so we'd recommend reaching out to their team directly for care guidance before attempting any washing. The carbon lining works together with the seam-sealed zippers to provide full odor containment, so you'll want to make sure any cleaning method keeps both features intact. If you'd like help connecting with ONGROK or have other questions, feel free to contact our customer service team.
How does the activated bamboo carbon lining control odors differently from regular fabric linings?
The activated bamboo carbon lining actively absorbs and traps odor molecules rather than just covering them up the way a standard fabric would. Regular linings don't do anything to stop smells from passing through, but the carbon layer works together with the seam-sealed, airtight zippers to keep odors contained inside the bag.
What does "seam-sealed zippers" mean, and why does it matter for odor containment?
Seam-sealed zippers have an extra layer of material bonded over the stitching and seams around each zipper, closing off the tiny gaps where odors (and moisture) would normally escape through a standard zipper. It matters because the activated bamboo carbon lining inside the bag traps odors, but that lining only does its full job if the exit points are sealed too. The two features work together: the carbon absorbs smells on the inside, and the seam-sealed zippers keep them from leaking out through the closures.
Is this bag large enough to fit a bong or larger glass pieces alongside other accessories?
The main compartment measures 20 x 11 x 11 inches, so a small to mid-size bong could fit alongside other accessories depending on the piece's height and width. Just keep in mind the bag doesn't have padded dividers, so we'd recommend wrapping any glass in a protective sleeve or towel before packing it in. If you want to double-check fit for a specific piece, feel free to reach out to our team and we'll help you figure it out.
Does the waterproof finish protect the bag's contents if it gets caught in rain?
Yes, the 1000D polyester outer shell has a waterproof finish, and the seam-sealed zippers are designed to block moisture from getting through. Together, those features should keep your contents protected during a rain shower. That said, the bag is designed for weather resistance rather than full submersion, so we wouldn't recommend leaving it out in a downpour for an extended period.
