Glass Pipe - Frosted Teardrop Spoon
Description
Description
ONGROK Glass Pipe - Frosted Teardrop Spoon
A hand-blown borosilicate glass spoon pipe with a sandblasted grey frost finish. The teardrop shape sits comfortably in your hand, and the thick glass walls give it real durability for a pipe this compact. Each one is handmade in the USA, so expect slight variations from piece to piece.
The standout detail here is the integrated feet on the bottom of the pipe. Set it down on a table or counter and it stays put instead of rolling to the edge. That's a small thing, but it's the kind of design choice that prevents a cracked pipe. The frosted surface also gives you a better grip compared to smooth glass, and the matte grey finish keeps it looking clean and understated.
Borosilicate glass is the same material used in lab equipment. It handles heat well, resists thermal shock, and holds up better to minor bumps than standard glass. Combined with the thick construction on this pipe, you're getting something built to last through regular use and routine cleaning.
Specs
- Material: thick borosilicate glass
- Finish: sandblasted grey frost
- Style: teardrop spoon pipe
- Built-in feet for flat surface stability
- Handmade in the USA
- Compact form factor, easy to store in small spaces
Good to know
- Because each pipe is hand-blown, expect minor differences in size and finish between units.
- The frosted texture improves grip and hides fingerprints better than polished glass.
- Borosilicate glass is resistant to both thermal shock and impact, so it handles temperature changes without cracking.
- The flat feet mean you can set it down between uses without worrying about it rolling off a surface.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Is this pipe designed for dry herb only, or can it be used with concentrates as well?
This is a classic spoon pipe built for dry herb use. It doesn't come with any concentrate-specific features like a quartz dish or vapor dome, so it's best suited for flower. If you have questions about pairing it with other accessories, feel free to reach out to our team and we'll point you in the right direction.
Will the sandblasted frost finish wear off over time with regular cleaning?
Sandblasting etches the texture directly into the borosilicate glass, so it's part of the surface itself rather than a coating that sits on top. With normal cleaning you should be fine, though abrasive scrubbing or harsh chemicals could gradually smooth out the frosted texture over time. If you have questions about the best way to care for this pipe, feel free to reach out to our team.
Will the pipe stay in place if I set it down on a flat surface like a table or nightstand?
Yes, this pipe has integrated feet on the bottom specifically designed to keep it stable on flat surfaces. Set it on a table, nightstand, or counter and it stays put instead of rolling toward the edge, which is a really practical touch for avoiding accidental drops and breakage.
What does the sandblasted grey frost finish feel like in your hand?
The sandblasted finish gives the glass a slightly textured, matte feel rather than the slick smoothness you get with polished glass. It provides a noticeably better grip, so the pipe feels more secure in your hand during use. As a bonus, that frosted surface does a great job hiding fingerprints and smudges compared to clear or glossy pipes.
Does the frosted surface help with grip compared to a smooth glass pipe?
Yes, the sandblasted grey frost finish gives this pipe noticeably more grip than a polished glass surface. The texture from the sandblasting process creates a subtle roughness that helps the pipe sit securely in your hand, and as a bonus, it does a better job hiding fingerprints and smudges than smooth glass would.
Can I use standard pipe screens with this spoon pipe?
Standard brass or stainless steel pipe screens generally work well with spoon pipes like this one, though the exact bowl diameter can vary slightly since each piece is hand-blown. If you want to make sure you grab the right size, feel free to reach out to our team and we'll help you find a match.
What is the best way to clean the frosted borosilicate glass without damaging the finish?
A soak in isopropyl alcohol (90% or higher) with coarse salt works well for borosilicate glass and is gentle enough to preserve the sandblasted frost finish. Just avoid abrasive scrubbers or steel brushes, since those can wear down the frosted texture over time. If you have any specific care questions, feel free to reach out to our team and we're happy to help.
How does the teardrop shape affect how the pipe feels when you hold it?
The teardrop shape is compact and rounded, so it nestles naturally into your palm without any awkward edges. The frosted surface adds grip compared to smooth glass, which means it feels secure in your hand rather than slippery. Overall, it's designed to be easy to handle whether you're at home or on the go.
How much variation in size or finish should I expect between individual units?
Every pipe is hand-blown individually in the USA, so you'll notice minor differences in exact size, wall thickness, and the texture of the frosted finish from one unit to the next. These variations are normal for handmade glass and are part of what makes each piece unique. The overall teardrop shape, sandblasted grey frost, and built-in feet will be consistent across all units.
What does "borosilicate glass" mean, and why does it matter for a hand pipe?
Borosilicate glass is the same type of glass used in lab equipment. It resists thermal shock, handles heat better than standard glass, and holds up to minor bumps, so your pipe is far less likely to crack from temperature changes or everyday knocks. For a hand pipe you're using regularly, that durability makes a real difference in how long it lasts.
