Hemp Biodegradable Grinder
Description
Description
Ongrok Degradable Grinder
A two-piece grinder built from hemp-based, biodegradable material. Most grinders are plastic or metal; this one is a straightforward alternative for anyone who'd rather not add more of either to the landfill. It grinds, it works, and when it's done its job, it breaks down.
The grinding chamber uses 26 triangular teeth to produce a consistent medium-to-fine grind. The two-piece format keeps things simple: no extra chambers, no kief screen, just load and grind. The body is lightweight and compact, sized to fit a pocket or small pouch without bulk.
Storage matters with this one. Keeping it in its original box or an ONGROK wallet or bag between uses helps preserve the material over time, since the hemp-based construction is designed to degrade under the right conditions.
Specs
- Material: Primarily hemp-based, biodegradable construction
- Design: 2-piece grinder
- Grinding teeth: 26 triangular-shaped teeth
- Grind output: Medium-to-fine
- Colors: Black, Green, Grey
Good to know
- Designed to fully degrade in approximately 8 months when buried in soil with access to water and sunlight under suitable conditions.
- Store in the original box or an ONGROK wallet or bag to help preserve the material when not in use.
- No kief catcher; this is a straightforward two-piece grind-only design.
- Hemp-based material makes this a different proposition than plastic or aluminum grinders; it's not built for indefinite long-term use.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
How fine of a grind does this grinder produce?
The 26 triangular teeth produce a consistent medium-to-fine grind. It's a solid consistency for packing bowls or rolling, though it won't deliver the ultra-fine grind you'd get from a four-piece grinder with multiple chambers.
Can I leave this grinder in my car or somewhere humid without it breaking down?
We'd recommend against it. The hemp-based material is designed to break down when exposed to moisture and environmental conditions, so leaving it in a hot car or a humid spot could shorten its lifespan. Store it in the original box or an ONGROK wallet or bag between uses to keep it in good shape for as long as possible.
How many teeth does this grinder have, and what shape are they?
This grinder has 26 triangular-shaped teeth split between the two halves of the chamber. That tooth shape and count delivers a consistent medium-to-fine grind, so you're getting an even result without needing to re-grind.
Is this grinder small enough to carry in a pocket?
Yes, it's designed to be pocket-friendly. The body is lightweight and compact, so it slips into a pocket or small pouch without adding bulk. It's a great grab-and-go option if portability is a priority for you.
Can I compost this grinder when I'm done with it instead of burying it?
The degradation method ONGROK describes is burying the grinder in soil with access to water and sunlight, so composting isn't specifically outlined by the manufacturer. Since the material is hemp-based and biodegradable, a compost environment could work in theory, but we'd recommend reaching out to our team or to ONGROK directly if you want to confirm how it performs in a home compost setup versus burial.
How should I store this grinder between uses to keep it in good shape?
Keep it in the original box or an ONGROK wallet or bag when you're not using it. Since the grinder is made from hemp-based, biodegradable material, storing it in a protected spot helps prevent it from being exposed to moisture and sunlight, which are the conditions that trigger it to break down over time.
How long will this grinder last before it starts to break down?
The hemp-based material is designed to fully degrade in approximately 8 months when buried in soil with access to water and sunlight, so with proper storage it should hold up well for regular use over that general timeframe. Storing it in the original box or an ONGROK wallet or bag between sessions helps preserve the material and extend its usable life. If you have questions about what to expect with everyday use, feel free to reach out to our team.
Does the grinder degrade while I'm using it, or only under specific conditions?
The degradation process requires specific conditions: the grinder needs to be buried in soil with access to water and sunlight, and under those conditions it's designed to fully break down in approximately 8 months. During normal everyday use it won't fall apart on you, but storing it in the original box or an ONGROK wallet or bag between sessions will help preserve the material and extend its usable life.
How does the grind consistency compare to a standard metal grinder?
The 26 triangular teeth are designed to produce a consistent medium-to-fine grind, so you can expect usable results for packing bowls or rolling. That said, hemp-based material is naturally softer than aluminum, so the grind may feel a bit less uniform compared to a quality metal grinder, especially over time. If you have specific questions about what to expect, feel free to reach out to our team.
What is the Degradable Grinder actually made from?
The body is primarily made from hemp-based, biodegradable material, so it's a plant-derived alternative to the usual plastic or aluminum grinder. ONGROK describes the construction as "primarily" hemp-based, which means there may be additional binding or structural components in the mix. If you'd like a full breakdown of every ingredient in the material, feel free to reach out to our team and we'll do our best to get you an answer.
