Aluminum and Glass Spoon Pipe
Description
Description
ONGROK Aluminum and Glass Spoon Pipe
This hand pipe pairs a glass internal airway with an aircraft-grade aluminum outer shell. You get the smooth, clean pathway of glass without the usual fragility. The aluminum body absorbs bumps and drops that would crack or shatter a standard glass spoon, making it a solid option if you've broken one too many all-glass pipes.
The bowl comes with an integrated screen, so there's no need to buy, cut, or replace loose screens. The whole pipe disassembles for cleaning, giving you direct access to the glass airway and bowl. That's a real advantage over one-piece designs where buildup sits in hard-to-reach spots. The compact size fits easily in a hand or a drawer.
Specs
- Type: spoon-style hand pipe
- Airway material: glass
- Exterior material: aircraft-grade aluminum
- Screen: integrated in bowl
- Design: disassembles for cleaning
- Available colours: Black, Gold, Gun Metal, Green, Rose Gold
Care and Maintenance
- Disassemble the pipe to clean each component separately. Soaking the glass airway in isopropyl alcohol and salt works well for buildup.
- The integrated bowl screen helps prevent debris from entering the airway, which means less frequent deep cleans.
Good to Know
- The aluminum shell protects the glass inside, but the airway itself is still glass. Handle the internal piece with care during disassembly and cleaning.
- Five colour options let you match your preference without hunting for a limited run.
- Compact enough to store in a small case, pouch, or accessory box.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
How do I disassemble this pipe for cleaning?
The pipe is designed to come apart into separate components, giving you direct access to the glass airway and bowl for a thorough clean. Once disassembled, soaking the glass piece in isopropyl alcohol and salt works great for clearing buildup. Just handle the glass airway carefully when it's out of the aluminum shell, since it doesn't have that protective layer while separated. If you have any questions about the process, feel free to reach out to our team.
Can I use a standard replacement screen in the bowl, or is the integrated screen the only option?
The bowl on this pipe comes with a built-in screen, so it's ready to go out of the box with no loose screens to fuss with. Whether a standard replacement screen can also fit the bowl is something we'd want to confirm for you, so feel free to reach out to our customer service team and we'll get you a solid answer.
How does this pipe compare to a standard all-glass spoon pipe in terms of durability?
The aircraft-grade aluminum shell absorbs the kind of bumps and drops that would crack or shatter a standard all-glass spoon, so it's a big step up in everyday durability. You still get a glass airway on the inside for a clean smoke path; just handle that internal piece carefully when you take the pipe apart for cleaning. If you've gone through a few glass spoons already, this design is worth a serious look.
Can the ONGROK Aluminum and Glass Spoon Pipe break if I drop it?
The aircraft-grade aluminum shell is designed to absorb everyday bumps and drops that would normally crack or shatter a standard glass pipe, so it's far more forgiving than an all-glass spoon. That said, the internal airway is still glass, so a hard enough impact could potentially damage it. Just treat it with reasonable care, especially when the pipe is disassembled for cleaning, and you should be in good shape.
How compact is this pipe, and will it fit in a small carrying case or pouch?
Yes, this pipe is designed to be compact and portable. It fits comfortably in your hand and is small enough to tuck into a carrying case, pouch, or accessory box without any trouble. If you'd like exact dimensions before ordering, feel free to reach out to our team and we'll get those for you.
Is the smoke pathway entirely glass, or does it contact the aluminum at any point?
The internal airway is entirely glass, housed inside the aluminum shell rather than blended with it. Your smoke travels through that glass pathway from bowl to mouthpiece, so the aluminum serves only as a protective outer body. If you'd like more detail on exactly how the components fit together, feel free to reach out to our team.
What is the best way to clean the glass airway once the pipe is taken apart?
Once you've taken the pipe apart, soak the glass airway in isopropyl alcohol with a bit of coarse salt; the alcohol breaks down resin while the salt acts as a gentle abrasive to scrub away stubborn buildup. Give it a good shake in a sealed bag or container, then rinse thoroughly with warm water and let it dry before reassembling. Just handle the glass piece carefully since it's protected by the aluminum shell during use but exposed during cleaning.
Do I need to be careful with the glass airway piece when I take the pipe apart for cleaning?
Yes, the aluminum shell does a great job protecting the glass during everyday use, but the airway itself is still glass, so handle it gently when you take the pipe apart. Set it down on a soft surface while you clean, and avoid knocking it against the sink or countertop. A soak in isopropyl alcohol and salt is a safe, effective way to clear buildup without putting unnecessary stress on the piece.
Is this pipe designed for dry herb only, or can it be used with concentrates as well?
This pipe is built as a dry herb spoon pipe, with a standard bowl and integrated screen designed for ground flower. If you're looking to use concentrates, feel free to reach out to our team and we can help point you toward a setup better suited for that.
Is this a good first pipe for someone who has never used a hand pipe before?
Yes, it's a great pick for a first pipe. The integrated bowl screen means you don't have to fuss with buying or fitting separate screens, the aluminum shell makes it way more forgiving than an all-glass spoon if you accidentally knock it off a table, and the whole thing disassembles so cleaning is straightforward rather than a guessing game. It's simple, compact, and hard to break, which is exactly what you want when you're just getting started.
