Twenties Collection Hand Pipe
Description
Description
Jane West Twenties Collection Hand Pipe
The Jane West Twenties Collection Hand Pipe is a 5.5" borosilicate glass hand pipe built with two practical details that set it apart from basic spoons: a textured surface for a more secure grip, and a flat base that lets it sit upright on a tabletop without tipping. Those two features together make it noticeably easier to handle and set down than a standard round-bottomed pipe.
Borosilicate glass is the right material for a hand pipe. It handles heat well, resists thermal shock, and cleans up without absorbing residue the way softer materials can. At 5.5" in length, it's a comfortable size to hold without being bulky. It comes in three colour options, Amber, Clear, and Cobalt, so there's a version that fits most preferences.
Specs
- Length: 5.5"
- Material: 100% borosilicate glass
- Base: Flat, freestanding
- Surface: Textured grip
- Available colours: Amber, Clear, Cobalt
Good to know
- The flat base keeps the pipe upright on a flat surface, which reduces the chance of it rolling off a table or shelf.
- Borosilicate glass is more heat-resistant and durable than standard glass, but it's still glass; handle it with care.
- The textured surface gives you a more confident grip compared to a smooth-walled pipe, especially with wet or dry hands.
- Three colour options are available; select your preference before adding to cart.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Can this pipe stand upright on a table without tipping over?
Yes, it can. This pipe has a flat, sturdy base specifically designed to sit upright on a tabletop without tipping, so you don't have to worry about it rolling off a table or shelf the way a standard round-bottomed spoon would. It's one of the standout practical details of the Twenties Collection design.
How fragile is this pipe compared to a silicone or metal hand pipe?
Borosilicate glass is more durable and heat-resistant than standard glass, but it's still glass, so it won't survive drops the way a silicone or metal pipe would. The tradeoff is that glass delivers a cleaner taste, doesn't absorb residue, and is easier to keep clean over time. If durability against drops is your top priority, silicone or metal is the safer bet; if flavour and easy cleaning matter more, this pipe is a great choice.
What does the textured surface on this pipe actually do?
The texture gives you a more secure hold on the pipe, so it's less likely to slip out of your hand compared to a smooth glass surface. It makes a real difference whether your hands are dry or a little damp, giving you a more confident grip during use and when passing it along.
How is the flat base different from a standard hand pipe design?
Most standard hand pipes have a rounded bottom, which means they'll roll if you set them down on a table or shelf. The Twenties Collection pipe has a flat, sturdy base that lets it sit upright on its own, so you can set it down between uses without worrying about it tipping over or rolling off the edge. It's a small design choice, but it makes a real difference in everyday use.
Can I use isopropyl alcohol and salt to clean this pipe?
Yes, isopropyl alcohol and coarse salt is the go-to cleaning method for borosilicate glass pipes like this one. Borosilicate won't absorb residue or react with the alcohol, so a soak and shake will bring it back to looking fresh. Just rinse thoroughly with warm water afterward and let it dry completely before your next session.
How does this pipe compare to a basic glass spoon pipe?
The two big upgrades over a typical spoon are the textured surface and the flat, freestanding base. A standard spoon usually has smooth walls and a rounded bottom, so it's easier to slip out of your hand and will roll right off a table if you set it down. This pipe solves both of those problems while still using the same heat-resistant borosilicate glass you'd want in any quality hand pipe.
Is there a carb hole on the Jane West Twenties Collection Hand Pipe?
Most hand pipes in this style do include a carb hole on the left side of the bowl, and you'd typically expect one here, but we don't want to confirm that detail without being 100% sure. If you'd like a definitive answer before ordering, reach out to our customer service team and we'll get you sorted right away.
How long is this hand pipe?
This hand pipe measures 5.5" in length. That's a comfortable, palm-friendly size that's easy to hold and use without feeling bulky, and small enough to store or travel with when you need to.
Will this pipe absorb odours or residue over time the way some materials do?
No, borosilicate glass is a non-porous material, so it won't absorb odours or residue the way silicone, wood, or metal pipes can over time. Any buildup sits on the surface and comes off with regular cleaning, leaving the glass itself just as fresh as the day you got it. That's one of the biggest advantages of a glass pipe for everyday use.
Does the flat base make this pipe safer to leave on a nightstand or coffee table?
Yes, that's one of the real advantages of this pipe's design. The flat, sturdy base lets it sit upright on a nightstand, coffee table, or shelf without rolling, which is a big improvement over standard round-bottomed spoons that can tip and fall the moment they're set down. It's still borosilicate glass, so you'll want to place it on a stable surface and handle it with care, but the freestanding base definitely reduces the risk of accidental tumbles.
