Pipe - Whale Tail
Description
Description
HMP Pipe - Whale Tail
The Whale Tail is a glass hand pipe with a sculptural tail-shaped form that sets it apart from standard spoon pipes. It's a straightforward pack-and-smoke piece: no water, no attachments, no setup required. The compact size makes it easy to hold and handle, and the glass construction keeps the draw clean.
The standout feature here is the design. The whale tail silhouette is worked into the pipe's body rather than added as decoration, so the shape is structural, not just cosmetic. It comes in a variety of colors, so if you're particular about what's on your shelf or in your collection, there's likely an option that fits.
Specs
- Material: glass
- Type: hand pipe
- Design: whale tail silhouette
- Available in multiple colors
Good to know
- No water or accessories needed; pack the bowl and it's ready to use.
- Color selection may vary; check available options at checkout.
- Each order includes one pipe.
- Named to the Best Weed Pipes of 2025 list.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Do I need any additional accessories or attachments to use this pipe?
Nope, this is a ready-to-go piece. The Whale Tail is a dry hand pipe, so there's no water, no extra attachments, and no setup involved. Just pack the bowl, light up, and you're good.
Is the Whale Tail suitable for someone who has never used a hand pipe before?
Yes, the Whale Tail is a great option for a first timer. It's a simple pack-and-smoke hand pipe with no water, no extra parts, and no setup, so there's really nothing to figure out. The compact size also makes it comfortable to hold, which helps when you're still getting the hang of things.
Can I use the Whale Tail for dry herb only, or does it work with concentrates too?
The Whale Tail is designed as a dry herb hand pipe. It's a classic pack-and-smoke piece with a standard glass bowl, so it's built for flower rather than concentrates. If you have questions about concentrate compatibility or want a recommendation for something that handles wax, feel free to reach out to our team.
Is the whale tail shape purely decorative, or is it part of the pipe's structure?
The whale tail silhouette is built into the actual body of the pipe, so it's structural rather than a surface detail or add-on. The shape defines how the pipe looks and how it sits in your hand, making it a functional part of the design instead of just decoration.
How compact is the Whale Tail compared to a typical hand pipe?
The Whale Tail falls in the compact range for a hand pipe, so it's comfortable to hold in one hand and easy to bring along. We don't have exact measurements to share, but if you need specific dimensions before ordering, feel free to reach out to our team and we'll get you sorted.
How does the Whale Tail differ from a standard spoon pipe?
The main difference is the shape. A standard spoon pipe has a simple rounded bowl and straight or slightly curved handle, while the Whale Tail has a sculptural tail silhouette worked into the body of the pipe itself. Functionally it operates the same way, pack the bowl and smoke, but the structural design gives it a distinct look and feel in your hand compared to a typical spoon.
What is the best way to clean a glass hand pipe like the Whale Tail?
Soak the pipe in a bag or container with isopropyl alcohol (90% or higher works best) and a generous scoop of coarse salt, then give it a good shake to loosen any buildup. Rinse thoroughly with warm water afterward, and use a pipe cleaner or cotton swab to clear out any stubborn spots. Since the Whale Tail is solid glass, it handles this method well; just be gentle around the sculptural tail section to avoid any accidental chips.
Does the Whale Tail require water to use?
Nope, no water needed. The Whale Tail is a dry hand pipe, so you just pack the bowl and you're good to go. No extra accessories or setup required.
What comes included with each order of the Whale Tail pipe?
Each order includes one Whale Tail glass hand pipe. It's a ready-to-use piece with no water, extra parts, or accessories needed, so you're good to go right out of the box. If you have any questions about color availability, check the options at checkout or reach out to our team.
How fragile is the glass on the Whale Tail, and how should I store it?
Like any glass hand pipe, the Whale Tail should be handled with care and stored somewhere padded when it's not in use. A small pouch, lined case, or even a sock in a drawer works well to protect it from bumps and drops. If you have questions about care or want storage recommendations, feel free to reach out to our team.
