Metal Rolling Tray - Jungle
Description
Description
HMP Metal Rolling Tray - Jungle
The HMP Metal Rolling Tray in Jungle is a 7 x 5.5 inch metal tray built to keep your rolling surface organized and your materials contained. The raised edges run along the perimeter to prevent spillage, and the smooth flat surface gives you a clean, consistent area to work on.
At 7 x 5.5 inches, it's a compact footprint that fits easily on a desk, shelf, or drawer without taking up much space. Metal construction keeps it sturdy and easy to wipe clean. The Jungle graphic gives it a distinct look without affecting the functional surface area.
Specs
- Material: Metal
- Dimensions: 7 x 5.5 inches
- Design: Jungle
- Quantity: 1 unit
Good to know
- Raised edges help keep loose materials from rolling off the surface.
- Metal construction is more durable than plastic and wipes down easily.
- Compact size stores flat in most drawers or on small shelves.
- Sold individually; one tray per unit.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
What type of metal is the HMP Jungle Rolling Tray made from?
HMP describes this tray as high-quality metal but doesn't call out a specific alloy or metal type. If you'd like more detail on the exact material, feel free to reach out to our customer service team and we'll do our best to get you an answer.
Is this tray large enough to hold a grinder, papers, and a lighter while still leaving room to roll?
At 7 x 5.5 inches, this is a compact tray, so it really depends on the size of your grinder. A standard small grinder, a pack of papers, and a lighter will fit along the edges, but rolling space will be limited. If you like having plenty of room to spread out, you may want to consider a larger tray size.
How do I clean the HMP Metal Rolling Tray without damaging the Jungle graphic?
A gentle wipe with a damp cloth or paper towel is the safest way to keep the smooth metal surface clean without being too rough on the printed graphic. Avoid abrasive scrubbers, steel wool, or harsh chemical cleaners, as those can wear down the design over time. If you have any specific care questions, feel free to reach out to our team and we'll be happy to help.
Can I use this rolling tray for purposes other than rolling, like organizing small items?
Absolutely. It's a flat metal surface with raised edges all around, so it works well for corralling small items like lighters, tips, papers, or whatever else you want to keep in one spot. At 7 x 5.5 inches it's compact enough to sit on a desk or nightstand as a handy catch-all tray.
How does the 7 x 5.5 inch size compare to a standard rolling tray?
At 7 x 5.5 inches, this tray falls on the smaller end of the spectrum. A standard "small" rolling tray is typically around 7 x 11 inches, so this one is roughly half that width, making it more of a personal, single-session size. It's a great pick if you want something portable and easy to tuck into a drawer, but if you like spreading out with multiple accessories at once, you may want to size up.
Can I stack this tray with other rolling trays of the same size for storage?
This tray has a flat metal build and a compact 7 x 5.5 inch footprint, so it should nest and stack neatly with other trays of the same dimensions. If you want to confirm how it lines up with a specific tray you already own, feel free to reach out to our team and we'll help you figure it out.
How tall are the raised edges on this tray?
We don't have an exact measurement for the edge height on this tray. The edges are raised enough to help keep loose materials from rolling off the surface, but if you need a specific measurement before ordering, feel free to reach out to our customer service team and we'll get that info for you.
Does the tray come with any accessories, or is it just the tray by itself?
It's just the tray by itself. You get one HMP Metal Rolling Tray in the Jungle design, with no additional accessories included. If you need rolling papers, tips, or other supplies to go with it, you can grab those separately.
Is this tray magnetic, or does it have any magnetic features to hold accessories in place?
No, this tray does not include magnetic features. It's a standard metal rolling tray with raised edges to keep your materials contained, but there's no built-in magnet or magnetic lid. If you have any other questions about the tray, feel free to reach out to our team.
Is the surface completely flat, or does it have any curved or contoured areas?
The rolling surface on this tray is smooth and flat, giving you a clean, consistent area to work on. The raised edges around the perimeter are the only contoured part, and they're there to keep your materials from spilling over the sides. If you have any other questions about the tray's design, feel free to reach out to our team.
