HMP Ash Catcher Male - 14mm
Description
Description
HMP Ash Catcher Male - 14mm
This 14mm male ash catcher adds a filtration stage between your bowl and your water pipe's main chamber. It catches ash and debris before they reach the downstem, which means less buildup in your pipe and fewer deep cleans. If you've been scrubbing resin out of your downstem more than you'd like, an ash catcher is a straightforward fix.
The 45° angled joint is designed for water pipes with angled downstems, so check your setup before ordering. A 45° ash catcher sits flush on a 45° joint; pairing it with a 90° joint will leave it sticking out at an awkward angle. The male joint fits any water pipe with a 14mm female connection. Glass construction keeps things easy to see through and simple to clean with isopropyl alcohol and salt.
Specs
- Joint size: 14mm male
- Joint angle: 45°
- Material: Glass
- Compatible with: 14mm female joint water pipes
Compatibility
- Fits water pipes with a 14mm female joint and a 45° downstem angle.
- If your water pipe has an 18mm joint or a 90° downstem, this one won't be the right fit.
Good to know
- Cleaning the ash catcher regularly is easier than deep cleaning your entire water pipe. A quick rinse between uses goes a long way.
- Glass ash catchers can add a small amount of weight and height to your setup, so make sure your water pipe is stable on a flat surface.
- Because it's glass, handle with care during removal and cleaning. Having a padded surface nearby helps.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Does a bowl come included with this ash catcher, or do I need to buy one separately?
This ash catcher is the glass attachment only and does not include a bowl. You'll need a 14mm female bowl to sit on top of it, so if you don't already have one, grab that separately when you order. If you need help picking the right bowl, feel free to reach out to our team.
Will this ash catcher work with a 14mm bowl I already own?
Yes, as long as your bowl has a 14mm male joint it will slide right into the top of this ash catcher. The ash catcher itself has a 14mm male joint on the bottom that plugs into your water pipe's 14mm female connection, and its top accepts any standard 14mm male bowl. Just make sure your water pipe also has a 45° downstem angle so everything sits flush.
Can I use this ash catcher with a dab setup, or is it only for dry herb bowls?
As long as your dab rig has a 14mm female joint at a 45° angle, this ash catcher will fit. It works the same way regardless of whether you're using a dry herb bowl or a banger: it sits between your piece and the main chamber to add filtration and keep things cleaner. Just make sure the joint size and angle match your rig before ordering.
How often should I clean the ash catcher to keep it working properly?
A quick rinse after every session or two will keep ash and resin from building up and blocking airflow. For a deeper clean, soak it in isopropyl alcohol and coarse salt whenever you notice the glass starting to look cloudy. Staying on top of it is way easier than scrubbing out your entire water pipe later.
How do I know whether my water pipe has a 45° or 90° downstem angle?
Look at where the downstem enters your water pipe: if it angles inward at a slant, you have a 45° joint, and if it goes straight down vertically, that's a 90° joint. A quick visual check is the easiest way to tell. This ash catcher is built for 45° setups, so if your downstem sits at a slant, you're good to go.
Can I use this ash catcher on a water pipe with an 18mm joint?
No, this ash catcher has a 14mm male joint, so it's designed specifically for water pipes with a 14mm female connection. An 18mm joint is a different size and won't create a proper seal. If you need help finding an ash catcher that fits your setup, feel free to reach out to our team.
Will adding this ash catcher make my water pipe top-heavy or less stable?
Any glass ash catcher will add a bit of extra weight and height to your setup, so it's worth making sure your water pipe sits on a stable, flat surface. Smaller or lighter pipes may notice the difference more than larger, heavier ones. If you're unsure whether your piece can handle the added glass, feel free to reach out to our team and we'll help you figure it out.
Is this ash catcher fragile, and how should I handle it during removal and cleaning?
It's glass, so yes, you'll want to handle it gently. When removing it from your water pipe, twist slowly and pull straight out rather than wiggling it at an angle, and set it down on a towel or padded surface. For cleaning, isopropyl alcohol and salt work great; just avoid knocking it against the sink or other hard surfaces while you rinse.
Does this ash catcher add water filtration, or does it only catch dry ash and debris?
It adds an extra filtration stage between your bowl and your water pipe, so it does more than just catch dry ash. You can add a small amount of water to the ash catcher's chamber for that additional filtration before smoke reaches the main pipe. If you have questions about how to set it up for the best results, feel free to reach out to our team.
Can I just rinse this ash catcher with water between sessions, or does it need a deeper clean every time?
A quick rinse with warm water between sessions works well for day-to-day upkeep and helps prevent buildup from hardening inside the glass. When you start noticing residue clinging to the walls, a deeper clean with isopropyl alcohol and salt will bring it back to clear. That's the whole point of an ash catcher: the mess stays here instead of in your water pipe, so regular quick rinses keep things easy.
