8" Glass Zong Bong
Description
Description
HMP 8" Glass Zong Bong
This is HMP borosilicate glass water pipe with a zong-style zig-zag neck. At 8 inches tall, it's a manageable size that fits most setups without taking up much shelf or surface space. The zig-zag neck does two things: it adds distance between the water chamber and the mouthpiece, which reduces splashback, and it gives the smoke a bit more travel time to cool before it reaches you.
Borosilicate glass handles heat well and holds up better than standard glass over time. It's the same material used in lab glassware, so it doesn't weaken or warp with regular use. The build here is straightforward and clean, which also makes it easier to spot when it needs a rinse and easier to clean when you get around to it.
Specs
- Height: 8 inches
- Material: Borosilicate glass
- Style: Zong (zig-zag neck)
- Type: Water pipe
Good to know
- The zig-zag neck is the defining feature here. It physically lengthens the airpath to cut down on water splashback reaching the mouthpiece.
- Borosilicate glass is more heat-resistant and durable than standard glass, so it holds up well with regular use.
- At 8 inches, this sits in a compact-to-mid range for water pipes. It won't dominate a shelf but still has enough water capacity to do its job.
- Minimalist design with no extra percolators or attachments, which keeps cleaning simple.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
What is the zig-zag neck on this zong bong actually for, and how does it affect the smoking experience?
The zig-zag neck physically lengthens the path smoke travels between the water chamber and the mouthpiece, which does two practical things: it gives the smoke more time to cool before you inhale, and it puts extra distance between you and the water so splashback doesn't reach your mouth. It's a functional design choice, not just a look, and it makes for a noticeably smoother, cleaner pull compared to a straight neck of the same height.
How tall is this bong, and would it be considered compact or mid-size for a water pipe?
It stands 8 inches tall, which puts it right in that compact-to-mid-size range for water pipes. It's small enough to store and use without taking up much space, but still has enough room in the water chamber to function the way a proper water pipe should.
Does this bong include any percolators or diffusers, or is it a simple water pipe design?
This is a simple water pipe design with no percolators, diffusers, or extra attachments. The zig-zag zong neck is the main feature doing the work here, lengthening the airpath so smoke has more time to cool and splashback stays away from the mouthpiece. It's a straightforward setup, which also makes it really easy to clean.
Is this bong stable on a flat surface, or does the zig-zag shape make it easier to tip over?
The zig-zag shape is in the neck only, so the base sits flat like any standard water pipe. At 8 inches tall and with a compact build, it has a low center of gravity that helps keep it steady on a flat surface. That said, like any glass piece, it's always a good idea to set it somewhere it won't get bumped.
Will the borosilicate glass hold up over time if I use this bong daily?
Yes, borosilicate glass is built for exactly that. It's the same type of glass used in lab equipment, so it handles repeated heat exposure without weakening or warping over time. Keep it clean and handle it with care, and this piece will hold up well through daily use.
Is the zig-zag neck harder to clean than a straight neck bong?
The zig-zag neck does require a little more effort than a straight tube since you can't just run a brush straight through, but this piece has a minimalist design with no percolators or extra chambers, so overall maintenance stays pretty simple. A good soak with a cleaning solution and some shaking will handle most buildup in the bends. If you keep up with regular rinses, the zig-zag shape won't give you much trouble.
How does the zig-zag neck reduce splashback compared to a straight tube bong?
In a straight tube, the water chamber sits directly below the mouthpiece with a short, direct path between them, so water can easily bubble up and reach your lips during a pull. The zig-zag neck on this zong physically lengthens that airpath and introduces bends that the water has to work against, which makes it much harder for splashback to travel all the way up. Those extra curves also give the smoke more time and distance to cool before it hits the mouthpiece, so you get a smoother, cleaner draw overall.
How much water should I put in this zong bong for it to work properly?
A good starting point is to add just enough water so the downstem is submerged about half an inch to an inch. From there, take a test pull without lighting anything; if water splashes up into the zig-zag neck or reaches your lips, pour a little out and try again. The zong design already helps reduce splashback, so you can usually get away with a modest water level and still get smooth, cool hits.
Can I add an ash catcher or other accessories to this zong bong?
The joint size and gender on this zong bong aren't listed in the product details, and those are the two things you'd need to know before picking up an ash catcher or any other add-on. Reach out to our team and we can help you confirm compatibility so you get the right fit the first time.
Does the minimalist design without extra percolators affect how smooth the hits are?
The zig-zag neck actually picks up some of the slack here. It lengthens the airpath between the water chamber and your mouth, which gives the smoke more time to cool before you inhale and cuts down on splashback. You won't get the same level of diffusion as a multi-perc setup, but the water filtration combined with that extended cooling path still delivers a clean, comfortable pull for a piece this size.
