12" Glass Straight Bong
Description
Description
12" Glass Straight Bong
A straightforward 12" straight-tube water pipe made from borosilicate glass by HMP. The straight tube design keeps things simple: easy to fill, easy to clean, and easy to see the water level. At 12 inches, it's a mid-size piece that fits comfortably on a desk or shelf without taking up too much space.
The tube includes a built-in ice pinch, a set of notches molded into the glass that hold ice cubes above the waterline. This cools the smoke as it travels up the tube, resulting in noticeably smoother draws. Borosilicate glass is the same heat-resistant material used in lab glassware, so it handles temperature changes from ice and regular use without cracking.
The clean, minimal design means there aren't a lot of hard-to-reach chambers or percolator arms to scrub. A straight tube is one of the easiest bong shapes to maintain; a brush and some cleaning solution go a long way.
Specs
- Height: 12"
- Style: straight tube
- Material: borosilicate glass
- Ice pinch: yes, built in
- Brand: HMP
Good to know
- Straight tubes are among the simplest bong designs to clean. Fewer internal chambers mean fewer places for residue to build up.
- The ice pinch is molded directly into the glass, not a separate attachment, so there's nothing extra to lose or break.
- Borosilicate glass is more resistant to thermal shock than standard glass, which matters when you're dropping ice into the tube.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Will dropping ice cubes into the tube risk cracking the glass?
Nope, you're good. This bong is made from borosilicate glass, which is the same heat-resistant material used in lab glassware, so it's built to handle the temperature change that comes with dropping ice cubes in. The ice pinch is specifically designed for holding ice above the waterline, so using it as intended won't put the glass at risk.
How much water should I put in this 12" straight bong?
A good starting point is to fill the water just enough to submerge the bottom of the downstem by about half an inch to an inch. Since this is a straight tube, you can easily see the water level through the glass, so take a test pull without lighting anything and adjust from there: if water splashes up toward your mouth, pour a little out. If you want even cooler hits, drop a few ice cubes into the tube and let the built-in ice pinch hold them above the waterline.
Does this bong come with a bowl piece and downstem, or are those sold separately?
We'd recommend reaching out to our team directly so we can confirm exactly what's included in the box with this piece. Drop us a message through our contact page and we'll get you a clear answer right away, that way you'll know whether you need to grab a bowl or downstem separately before you order.
What size downstem and bowl does this HMP bong use?
The exact downstem length and joint size for this HMP bong aren't something we have on hand right now. Drop us a message through our contact page and our team can get you those details so you grab the right fit the first time.
How often should I change the water and clean this piece?
Swap the water out after every session if you can; fresh water keeps each hit tasting clean and prevents residue from building up. For cleaning, a good rule of thumb is once a week for regular use. The straight tube design on this piece makes that easy since there are no complex chambers or percolator arms to scrub, just a brush and some cleaning solution and you're good to go.
Can I use this water pipe with concentrates if I get the right accessories?
In general, straight-tube water pipes like this one can work with concentrates when you swap in a compatible banger or nail in place of the standard bowl, but we'd need to confirm the joint size and gender on this particular piece to make sure you get the right fit. Reach out to our team and we'll help you find the correct accessories.
Is borosilicate glass heavier or lighter than regular glass?
Borosilicate glass is generally a bit lighter than standard soda-lime glass because of its different chemical makeup, but the real reason it's used here is durability: it handles thermal shock much better, which matters when you're dropping ice cubes into the tube. If you have any other questions about this piece, feel free to reach out to our team.
What is borosilicate glass, and why does it matter for this bong?
Borosilicate glass is a heat-resistant type of glass, the same material used in lab glassware, that holds up much better to temperature swings than standard glass. That's especially important here because you're dropping ice cubes into the tube through the built-in ice pinch; borosilicate handles that thermal shock without cracking. It also makes the piece more durable overall for everyday use.
How does the built-in ice pinch work on this straight tube?
There are a set of glass notches molded directly into the tube that act as a shelf for ice cubes, holding them above the waterline so smoke passes through the cold air around them on the way up. This cools each draw noticeably and makes hits smoother and less harsh. Since the pinch is part of the glass itself, there's no extra piece to attach, lose, or break.
How does a straight tube bong hit compared to a beaker style?
A straight tube like this one delivers a more direct, less-filtered hit compared to a beaker. Beakers hold a larger volume of water, which can diffuse the smoke a bit more, while a straight tube clears faster and gives you a snappier pull. Both get the job done well; straight tubes just tend to feel more immediate, and they're easier to clean since there are fewer curves and chambers where residue builds up.
