Lunar Replacement Atomizers - Pack of 2
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Description
Description
Dip Devices Lunar Replacement Atomizers - Pack of 2
Official replacement atomizers for the Dip Devices Lunar Dab Pen, sold as a two-pack. Atomizers are wear parts, and having a spare on hand means you won't be stuck waiting for a replacement when your current one starts to degrade. These are the same atomizers that ship with the Lunar, so fit and function match the original.
Each atomizer uses a simple screw-in connection, so swapping one out takes seconds with no tools required. The built-in airflow channels maintain proper heating performance once installed. If you've noticed reduced vapor quality or uneven heating from your Lunar, a fresh atomizer is usually the fix.
Compatibility
- Designed exclusively for the Dip Devices Lunar Dab Pen
Specs
- Quantity: 2 replacement atomizers per pack
- Connection: screw-in (tool-free installation)
- Airflow system: integrated into atomizer body
Good to know
- Atomizers are consumable parts. Regular replacement keeps your Lunar performing the way it should.
- No tools or disassembly needed. Unscrew the old atomizer, screw in the new one, and you're set.
- Buying the two-pack means you'll have a backup ready when the first one wears out.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
How do I install a replacement atomizer on the Lunar Dab Pen?
Just unscrew the old atomizer from your Lunar Dab Pen and screw the new one in. No tools or disassembly required, and the whole swap takes just a few seconds. Once the fresh atomizer is seated, you're good to go.
How long does a single Lunar atomizer typically last before it needs replacing?
Exact lifespan depends on how often you use your Lunar and how well you maintain it, so there isn't a one-size-fits-all number. The best indicator is performance: once you notice weaker vapor production or uneven heating, it's time to swap in a fresh one. If you'd like more specific guidance for your usage habits, feel free to reach out to our team and we'll help you out.
Are there different versions or resistance options for the Lunar atomizer, or is there just one type?
There's just one type. The Lunar Dab Pen uses a single atomizer design, and both atomizers in this pack are identical to the one that originally shipped with your device. If you have questions about compatibility with a specific Lunar model revision, feel free to reach out to our team and we'll get you sorted.
Is there anything else included in the pack besides the two atomizers?
This pack includes two replacement atomizers and nothing else. It's a straightforward parts pack, so you'll just get the two atomizers ready to screw into your Lunar Dab Pen.
Does the atomizer's airflow system require any setup or adjustment after installation?
No setup or adjustment needed. The airflow system is integrated into the atomizer body, so once you screw the new atomizer into your Lunar, everything is ready to go. Just install it and you're set.
Can I use concentrates of any consistency with these atomizers, or are certain types better suited?
These atomizers are designed to work with the Dip Devices Lunar Dab Pen, but Dip Devices doesn't call out specific concentrate consistencies as recommended or incompatible. For the best guidance on which types of concentrates perform well with the Lunar, feel free to reach out to our team and we'll help you get a clear answer.
How can I tell when my Lunar's atomizer needs to be replaced?
The biggest signs are reduced vapor production and uneven heating during your sessions. If your Lunar just isn't hitting the way it used to, or you're getting weak, wispy draws even with a full charge, a fresh atomizer is usually all it takes to get things back to normal.
Are these the same atomizers that come included with the Lunar Dab Pen when you buy it new?
Yes, these are the same atomizers that ship with the Lunar Dab Pen. Fit and function are identical to the original, so popping one in will have your pen performing exactly the way it did out of the box.
Do I need any tools to swap out the atomizer on my Lunar?
Nope, no tools needed at all. The atomizer uses a simple screw-in connection, so you just unscrew the old one and twist the new one into place. The whole swap takes seconds and you're good to go.
Will these work with other Dip Devices pens like the Little Dipper or the EVRI?
No, these atomizers are designed exclusively for the Dip Devices Lunar Dab Pen and won't fit the Little Dipper, the EVRI, or other Dip Devices products. Each pen in their lineup uses its own specific atomizer, so you'll want to make sure you're grabbing the right replacement for the device you own. If you need help finding the correct part for a different Dip Devices pen, feel free to reach out to our team.
