Dab Tray
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Dab Tray
Description
Description
Blazy Susan Dab Tray
A birch wood desktop tray built to keep your dab tools, containers, and accessories organized in one spot. The 12" x 8.5" rectangular footprint fits comfortably on a desk or side table without taking over the surface, and the low-profile height keeps everything within easy reach.
Multiple built-in compartments give each piece its own place, so you're not digging around for a cap or tool. The birch wood construction is finished with a protective coating for durability and easier cleaning. It looks clean on a desk and holds up to regular use.
This is the tray only. Blazy Susan's silicone inserts and accessories are sold separately, so you can configure the compartments to match whatever gear you're working with. Available in Cherry, Black, and Clear finishes.
Specs
- Material: Birch wood with coated finish
- Dimensions: 12" x 8.5"
- Profile: Low-profile rectangular design
- Layout: Multi-compartment
- Available colours: Cherry, Black, Clear
Good to know
- Silicone accessories are sold separately, giving you flexibility to set up the tray the way you want.
- The coated finish protects the wood and makes surface cleanup easier.
- Low-profile design sits flat and stable on desks and smaller surfaces.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Are the silicone inserts and accessories included, or do I need to buy those separately?
This is the tray only, so the silicone inserts and accessories need to be purchased separately. That actually works in your favour, though, because it lets you configure the compartments to fit whatever gear you're using rather than being locked into a preset layout.
What exactly comes in the box when I order the Blazy Susan Dab Tray?
You'll receive the birch wood dab tray itself with its built-in compartments, and that's it. Silicone inserts and other accessories are sold separately, so you can customize the layout to fit your setup. If you have any questions about compatible add-ons, feel free to reach out to our team.
Does the coated finish prevent the wood from absorbing odours over time?
The coated finish on the birch wood is designed to protect the surface and make cleanup easier, which does help create a barrier between the wood and whatever it comes in contact with. That said, we can't make a specific claim about long-term odour resistance, so if that's a concern, feel free to reach out to our team and we can dig into the details for you.
What does the coated finish on the birch wood actually do?
The coating acts as a protective layer over the birch wood, helping guard against everyday wear and making the surface easier to wipe clean. Since dab setups can involve sticky concentrates and residue, that sealed finish means you can clean up the tray without worrying about moisture or oils soaking into the wood. If you have specific care or cleaning questions, feel free to reach out to our team.
What is the difference between the Cherry, Black, and Clear colour options?
All three options share the same birch wood construction, dimensions, and compartment layout; the only difference is the finish colour. Cherry gives you a warm, reddish wood tone, Black is a darker look, and Clear lets more of the natural birch grain show through. If you'd like a closer look at any specific colour before ordering, feel free to reach out to our team and we're happy to help.
Is the birch wood finish smooth enough that sticky residue wipes off easily?
The birch wood has a protective coated finish designed to make surface cleanup easier, so it does a solid job resisting everyday mess. For heavier or more stubborn sticky residue, a quick wipe with isopropyl alcohol on a cloth should do the trick. If you have specific care questions, feel free to reach out to our team and we'll be happy to help.
Can I use this as a general accessory tray for rolling supplies, or is it specifically designed for dab gear?
It's marketed as a dab tray, but at the end of the day it's a multi-compartment birch wood organizer, so there's no reason you couldn't use it for rolling papers, lighters, tips, and other supplies. The compartments are open and configurable (silicone inserts are sold separately), which means you can set it up to fit whatever gear you actually use. If you want to know whether specific items will fit the compartment sizes, feel free to reach out to our team and we'll help you figure it out.
How does this compare to a standard metal or silicone rolling tray in terms of durability?
This tray is built from birch wood with a protective coated finish, so it's a different kind of durable compared to metal or silicone. It won't bend or flex like a thin metal tray, and the coating helps protect the wood from everyday wear and makes cleanup easier. It's designed to hold up to regular use as a desktop organizer, though wood naturally requires a bit more care than metal or silicone when it comes to moisture and heavy impacts. If you have specific questions about long-term care, feel free to reach out to our team.
How do I clean the Blazy Susan Dab Tray if concentrate or residue gets on the surface?
The coated finish on the birch wood is designed to protect the surface and make cleanup easier, so a gentle wipe with a damp cloth should handle most residue. For stubborn concentrate, a small amount of isopropyl alcohol on a cloth or cotton swab can help break it down without damaging the coating. If you have questions about specific cleaning products or long-term care, feel free to reach out to our team and we'll be happy to help.
Does "Clear" mean the tray is transparent, or is that just the name for the natural wood finish?
The tray is solid birch wood, so "Clear" refers to the finish colour rather than transparency. It's the natural wood look with a protective clear coat, as opposed to the Cherry and Black stained options. If you'd like a closer look at the exact shade before ordering, feel free to reach out to our team and we'll help you out.
