Roll N Go- Medium - Elements
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Roll N Go- Medium - Elements
Description
Description
V-Syndicate Roll N Go- Medium - Elements
The Roll N Go Medium is a rolling and prep tray with a 3D magnetic lid that closes flush against the tray body, keeping contents contained and the surface covered when you're done. At 11 inches by 7 inches, it sits flat on a lap or tabletop without taking up more surface area than it needs to.
The tray features raised walls with rounded corners, which direct loose herb back toward the center rather than over the edge. The magnetic lid creates a secure closure so the tray can be moved or stored without spilling what's inside. The "Elements" graphic uses a clean, organic design that keeps the look understated.
Specs
- Dimensions: 11" x 7"
- Lid closure: 3D magnetic seal
- Design: Elements (organic graphic print)
Good to know
- Raised walls with rounded corners help keep loose material on the tray surface.
- The magnetic lid closes securely, making the tray practical to move or store with contents inside.
- Mid-size footprint works on a lap or standard tabletop without crowding the surface.
- The Elements design has a low-key, graphic-neutral look that doesn't read as loud or branded.
Warranty Policy
Warranty Policy
Smoke & Vape stands behind the quality of our accessories and is committed to providing our customers with the best products and the best service so you only need to worry about enjoying our devices. Our warranty policy ensures you peace of mind when buying your next favourite device from us.
Before contacting us please be sure to try the troubleshooting instructions for your device.
See Honey Stick troubleshooting videos here.
Ryot troubleshooting instructions are coming soon
If those don’t help, reach out and we’ll get back to you within 2-3 business days!
Limited Warranty Coverage
We offer a limited warranty for specific products purchased directly from www.smokeandvape.ca. This warranty covers any defects in material or workmanship under normal use during the warranty period.
We fully stand behind our products and will cover up to two replacements or the period of warranty, whichever comes first.
Warranty Period by Brand:
All warranty periods begin at the date of purchase and exclude paper products.
|
Brand |
Duration |
|
HMP |
6 months |
|
Rebound |
6 months |
|
Honey Stick |
90 days |
|
Ryot |
1 year |
|
Clipper |
6 months |
|
Other Brands |
30 days |
What is Covered
- Manufacturer or workmanship defects
- Products that arrive damaged due to transit
- Malfunctions under normal use
What is Not Covered
- Empty lighters - we won’t send refills, but will cover a lighter that doesn’t work upon delivery
- Normal wear and tear (including discoloration, cosmetic issues, etc.)
- Damage resulting from misuse, abuse, accidents, or neglect (including drops, or sticky grinders)
- Devices where basic cleaning and sanitation standards have not been maintained
- Broken metal coverings and damaged internal circuitry are not covered by Honey Stick Canada
- Unauthorized repairs or modifications
- Loss or theft
- Products purchased from unauthorized retailers or resellers
How to Make a Warranty Claim
If you experience an issue with your product during the warranty period, please follow these steps:
- Contact Us: Email our customer service team at info@smokeandvape.ca with:
- your order number,
- the device name or description,
- a description of the issue,
- and photos or video of the defective device.
Please advise us if any replacement should be routed to another address.
- Assessment: Our team will assess your claim and may request additional information. We need all the above info to process your claim, so please have it ready when reaching out.
- Resolution: If your claim is approved, we will either:
- Replace the defective item with the same or equivalent item
- Offer a refund or store credit (at our discretion)
Returns and Shipping
- If we need the device returned we’ll cover the cost. If the warranty claim is approved, we will cover the shipping costs for the replacement product to be sent to you.
- Replacements will be shipped to the original order address unless otherwise requested.
- We are only able to ship replacements within Canada.
Additional Information
- If your device is out of stock at the time of warranty claim we’ll do our best to replace it with a similar device of the same value or better.
- This warranty is non-transferable and applies only to the original purchaser.
- Smoke & Vape reserves the right to make the final decision on any warranty claim.
- Smoke & Vape reserves the right to change or update this warranty policy at any time without notice.
For further questions or clarifications, please contact our customer support team at info@smokeandvape.ca.
Once you reach out with all requested info we’ll get back to you with a suggestion for resolution within 2-3 business days. Rest assured, in the past 30 days we’ve resolved all inquiries within 1 business day.
Price Match Guarantee
Price Match Guarantee
At Smoke & Vape, we are committed to offering the best value on our vape and smoking accessories. Our Price Match Policy ensures you get the best price possible. If you find an identical item available at a lower price from an authorized retailer, we’ll match it! Here’s how it works:
Eligibility
- Authorized Retailers: The item must be sold by an authorized retailer in Canada.
- Identical Product: The product must be identical in brand, model, and color to the one available on our website or in our store.
- Available Stock: The product must be in stock and available for immediate purchase at the other retailer, and cannot be a limited time offer, pre-order, or available only in limited quantity.
Price Match Criteria
- Timeframe: Requests must be submitted before purchase.
-
Documentation: Proof of the lower price (e.g.: link or other verifiable documentation) is required.
- Exclusions: We won’t match prices from marketplace sites (like Amazon, or Walmart Marketplace), auction sites (like eBay), membership-only discounts, and clearance or closeout sales.
- We do not price match based on prices of refurbished or liquidated products.
- The product’s price must not be lower due to an advertising error, misprint, or special sale price*.
*Special sale prices include (but are not limited to): Black Friday, Black Friday Month, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Members Only Pricing, Cyber Monday, Boxing Day/Week, Black Friday in Summer, Black Friday in July, pre-orders, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, close-outs, liquidations, clearances, demos, refurbished items, and open box items.
Requesting a Price Match
To request a price match, sign up for an account on our site, then email our customer service team at info@smokeandvape.ca with proof of the lower price and product details (photo proof or active website link). Our team will verify the request and reply with a discount code to bring your checkout to the price match upon approval.
Smoke & Vape reserves the right to modify or discontinue the Price Match Policy at any time.
30-Day Satisfaction Policy
30-Day Satisfaction Policy
Vape and Flow wants you to love your device as much as we do and we stand behind the quality of our products completely but if, for any reason, you're not 100% satisfied with your order, we offer a 30-day Return Policy because your happiness is our top priority.
Policy Overview
You can return any product purchased directly from our website within 30 days of receiving it, for any reason, and we’ll issue a full refund or credit to put toward your next purchase. We’ll even take care of shipping costs! All we ask is the reason for your return - once we receive your return back in our warehouse, we’ll do a quick check, and issue your credit or refund within 5 business days.
Eligibility
To qualify for a return:
- Get in touch with us up to 30 days after delivery.
- All devices for return must have been purchased directly from www.smokeandvape.ca.
Exclusions
- We do not accept used paper products or empty lighters.
How to Return an Item
- Contact Us: Reach out to our customer service team at info@smokeandvape.ca to initiate a return. Please provide:
- Your original order number.
- Your name, address, and contact phone number
- The device description or name
- Any relevant details. Constructive feedback is always appreciated.
- Prepare the Return: Package the item in its original packaging, along with all accessories, and components.
- Ship the Item: We will provide you with a prepaid return shipping label.
- Refund Process: Once we receive and inspect the returned item, we’ll process your refund. Refunds will be issued to your original payment method within 5 business days.
Additional Information
- Exchanges: If you want to exchange your product for a different one, let us know, and we’ll be happy to assist.
- Non-Refundable Items: Used paper products (i.e. rolling papers, cones, tips, etc…), and empty lighters.
- Return Shipping Costs: We’ll send you a prepaid shipping label, limited to one per customer per month.
- Smoke and Vape reserves the right to change or update this return policy at any time without notice.
Damaged or Defective Products
Sometimes pieces of devices are fragile and break in transit, we’re happy to send replacement pieces if you reach out. We’ll replace the item or provide a full refund, and we’ll cover any shipping costs.
Need more help with your return or have more questions? Email us at info@smokeandvape.ca.
Frequently Asked Questions
Is the magnetic lid part of the tray when purchased, or is it sold separately?
The magnetic lid comes with the tray. The Roll N Go Medium is designed as a complete unit, with the 3D magnetic lid closing flush against the tray body for a secure seal. Nothing extra to buy separately.
Is the tray surface smooth enough to work with loose herb without material getting caught in the print?
V-Syndicate's Roll N Go trays use a printed graphic surface, but the specific texture or finish of the tray interior isn't something we can confirm from our end. If you'd like more detail on how the surface feels and whether herb slides freely across the print, reach out to our team and we'll get you a solid answer before you buy.
How does the Roll N Go Medium compare in size to the small version?
The Medium measures 11" x 7", but we don't have the exact dimensions of the Small on hand to give you a side-by-side comparison. If you reach out to our team, we can help you figure out which size is the best fit for your setup.
Is the Roll N Go Medium suitable for someone who is new to rolling and needs a stable, contained workspace?
Yes, it's a great pick for beginners. The raised walls with rounded corners help keep loose herb on the tray instead of all over your lap or table, and the 11" x 7" surface gives you enough room to work without feeling cramped. When you're done, the magnetic lid seals everything inside so nothing spills while you store or move it.
Can the tray be moved or carried with the lid closed without the contents spilling?
Yes, the 3D magnetic lid closes securely against the tray body, so you can pick it up and move it without worrying about contents spilling out. The raised walls with rounded corners also help keep everything directed toward the center of the tray, giving you extra peace of mind when carrying it from one spot to another.
Does the magnetic lid close flush against the tray, or does it sit on top with a gap?
The lid closes flush against the tray body, not on top with a gap. The 3D magnetic design pulls the lid down securely against the tray walls, so your contents stay contained and covered whether you're storing it or moving it between rooms.
Is the medium size practical to use on your lap while sitting on a couch?
Yes, the medium Roll N Go is designed with lap use in mind. At 11" x 7", it sits flat and stable without hanging over the edges, and the raised walls with rounded corners help keep everything on the tray instead of ending up in your couch cushions. The magnetic lid also lets you close it up quickly if you need to set it aside or get up.
How high are the walls on this tray?
We don't have an exact wall height measurement for this tray, but V-Syndicate describes them as high walls with rounded corners, designed to keep loose herb on the surface and direct it back toward the center. If you need a specific measurement before ordering, feel free to reach out to our team and we'll do our best to get that number for you.
Does the Elements design look discreet, or is it obviously cannabis-related?
The Elements design leans discreet. It uses a clean, organic graphic style that reads more like a decorative tray than anything cannabis-specific, so it won't stand out on a coffee table or shelf. With the magnetic lid closed, it just looks like a compact storage box with some understated artwork.
Is this tray designed for dry herb only, or can it be used to organize other prep supplies?
It's a general organization tray, so you're not limited to dry herb. The flat surface and raised walls work just as well for holding papers, tips, lighters, grinders, or whatever else you like to keep in one spot during a session. The magnetic lid seals everything inside, so you can store a mix of supplies and move the tray without anything shifting around.
